EXTRAS RECOMENDADOS
Disclaimer
This information is accurate as of February 14, 2023, for current prices and policies for any given location, please, visit the following page https://www.avis.com/en/reservation#/time-and-place
Exoneración En Caso De Daños Por Colisión (CDW)
Su plan alternativo sólido. Con CDW, estará protegido si su seguro personal o tarjeta de crédito no le cubre por pérdidas por un vehículo alquilado que haya sido robado o dañado.
Seguro individual contra accidentes (PAI) Duerma profundamente. Con PAI, usted está protegido hasta en el peor de los casos después de un accidente con cobertura.
Protección de efectos personales (PEP) Igualmente importante en sus viajes es la protección de sus pertenencias. PEP ayuda a proteger las pérdidas o daños cubiertos de los artículos personales.
Seguro de responsabilidad civil adicional (ALI) Lo colocamos a usted en el asiento del conductor. Con ALI, usted está cubierto con la póliza de responsabilidad civil primaria por hasta $2 millones.
Asientos De Seguridad Para Niños
Mantenga a los niños seguros cuando viaje con nuestros asientos de seguridad para niños.
Información / disponibilidad de los asientos de seguridad
Recuerde: Todos los impuestos de estas opciones de alquiler están incluidos en el total estimado, a menos que se indique lo contrario.
Coberturas Opcionales
Daño
¿Qué productos reducen el monto que tengo que pagar si el vehículo se daña durante el alquiler?
Si tiene una póliza de Exoneración en caso de daños por colisión (CDW) y el vehículo, las llaves, cualquier accesorio o cualquier documento del vehículo se dañan, el monto que tiene que pagar por el daño se reducirá a no más que el exceso establecido en su contrato de alquiler, lo que significa que pagará el costo de reparación o reemplazo más un cargo de procesamiento por daños de EUR 45.98 y pérdida de uso de EUR 56.87 o el exceso, el que sea menor. Si puede demostrar que el daño de ninguna manera fue su culpa o debido a su negligencia, le reembolsaremos estos costos. Si puede demostrar que el daño fue menor que lo que dijimos, le reembolsaremos la diferencia.
¿Cuánto es el exceso?
El cliente es responsable del valor total del vehículo de Avis si no adquiere la póliza de Exoneración en caso de daños por colisión (CDW). En caso de un accidente o daño al vehículo de Avis, la póliza de CDW reduce la responsabilidad civil a un monto de entre EUR 1,452.00 y EUR 3,025.00, dependiendo del grupo al que pertenece el vehículo alquilado.
¿Cómo obtengo la Exoneración en caso de daños?
En la mayoría de los casos, la Exoneración en caso de daños se proporciona con el vehículo como norma. Si está incluida, se indicará en su contrato de alquiler y en su correo electrónico de confirmación de reservación. Si no está incluida, el precio depende del vehículo que alquile y del lugar donde lo alquile. Pero puede esperar que cueste entre EUR 28.64 y EUR 75.00 por día. Si alquila el vehículo por más de 10 días, solo le cobraremos un máximo de 28 días y tendrá cobertura por la duración de su alquiler, hasta 28 días.
¿Hay algún producto de reducción de exceso disponible para reducir mi exceso aún más?
Sí, Súper exoneración en caso de daños por colisión (SCDW) es un producto de reducción de exceso que reduce su exceso a cero. El precio depende del vehículo y la oficina, pero puede esperar que cueste entre EUR 19.12 y EUR 40.00 por día. Si alquila el vehículo por más de 10 días, solo le cobraremos un máximo de 28 días y tendrá cobertura por la duración de su alquiler, hasta 28 días.
¿Tendré que pagar si el parabrisas o cualquier otra ventana se daña?
Sí. Sin embargo, la Protección para el parabrisas reduce el monto que tiene que pagar a cero en caso de que el parabrisas o cualquier otra ventana se dañe. Tener protección para el parabrisas también significa que no pagará ningún cargo administrativo.
¿Cómo obtengo la Protección para el parabrisas?
Si adquirió Protección para el parabrisas, se indicará en su contrato de alquiler. El precio depende del vehículo que alquile y del lugar donde lo alquile. Pero puede esperar que cueste entre EUR 8.02 y EUR 12.00 por día. Si alquila el vehículo por más de 10 días, solo le cobraremos un máximo de 28 días y tendrá cobertura por la duración de su alquiler, hasta 28 días.
¿Qué ocurre si daño cualquier otro accesorio opcional que me alquilen?
Si se daña cualquier accesorio opcional, debe pagar el costo de reemplazo, o su costo de reparación estimado además de la tarifa de alquiler.
¿Existen momentos en que el exceso no aplica?
Sí, el monto que paga no se reducirá si el daño fue causado por o como resultado de lo siguiente:
Daño por agua o fuego, que no fue su culpa.
Conducir el vehículo sin el debido cuidado y atención
Conducir o usar el vehículo contraviniendo su contrato
¿Qué debo pagar si no tengo Exoneración en caso de daños?
Si el vehículo, las llaves, o cualquier accesorio o documento del vehículo se daña durante su alquiler, a menos que pueda probar que el daño no fue de ninguna manera su culpa o debido a su negligencia, deberá pagar lo siguiente:
O bien el costo de reemplazo, o bien los costos de reparación estimados, lo que sea más económico
Más nuestra pérdida de uso
Más una tarifa administrativa
¿Dónde puedo buscar información de los cargos por daños que he pagado?
Si encontramos daños, le cobraremos el monto que tenga que pagar a su tarjeta. A menos que nos haya pedido que le enviemos un recibo por correo postal o electrónico, podrá ver los detalles de este pago aquí http://www.avis.es/tu-avis/facturas.
Robo
¿Qué productos reducen el monto que tengo que pagar si el vehículo se pierde o es robado durante el alquiler?
Si tiene una póliza de Protección contra robo (TP) y el vehículo es robado, el monto que tiene que pagar se reducirá a no más que el exceso establecido en su contrato de alquiler, lo que significa que pagará por el costo de reparación o reemplazo o el exceso, el que sea menor. Si puede demostrar que el daño de ninguna manera fue su culpa o debido a su negligencia, le reembolsaremos estos costos. Si puede demostrar que el daño fue menor que lo que dijimos, le reembolsaremos la diferencia. Si puede demostrar que la pérdida o el robo de ninguna manera fue su culpa o debido a su negligencia, le haremos un reembolso de estos costos.
¿Cuánto es el exceso?
El cliente es responsable del valor total del vehículo de Avis si no acepta la póliza de Protección contra robo (TP). La póliza de TP reduce la responsabilidad civil a un monto entre EUR 1,200.00 y EUR 2,500.00, dependiendo del grupo al que pertenezca el vehículo alquilado, en caso de robo del vehículo de Avis o sus partes.
¿Cómo obtengo Protección contra robo?
En la mayoría de los casos, la Protección contra robo se proporciona con el vehículo como norma. Si se incluye, se indicará en su contrato de alquiler y en su confirmación por correo electrónico de la reserva. Si no está incluida, el precio depende del vehículo que alquile y del lugar donde lo alquile. Pero puede esperar que cueste entre EUR 6.59 y EUR 16.00 por día. Si alquila el vehículo por más de 10 días, solo le cobraremos un máximo de 28 días y tendrá cobertura por la duración de su alquiler, hasta 28 días.
¿Hay algún producto de reducción de exceso disponible para reducir mi exceso aún más?
Sí, Súper protección contra robo (STP) es un producto de reducción de exceso que reduce su exceso a cero. El precio depende del vehículo y la oficina, pero puede esperar que cueste entre EUR 19.12 y EUR 40.00 por día. Si alquila el vehículo por más de 10 días, solo le cobraremos un máximo de 28 días y tendrá cobertura por la duración de su alquiler, hasta 28 días.
¿Qué ocurre si pierdo cualquier accesorio opcional que me alquilen o si me lo roban?
Si se pierde o si le roban cualquier accesorio opcional, debe pagar el costo de reemplazo además de la tarifa de alquiler.
¿Existen momentos en que el exceso no aplica?
Sí, el monto que paga no se reducirá si la pérdida o el robo fue ocasionado por lo siguiente:
Dejar las llaves en el vehículo
Pérdida o robo de las llaves
Usar el vehículo contraviniendo su contrato
¿Qué debo pagar si no tengo Protección contra robo?
Si el vehículo, las llaves, cualquier accesorio o cualquier documento del vehículo se pierden o son objeto de hurto durante su alquiler, deberá pagar:
El costo de reemplazo
Más nuestra pérdida de uso
Si puede demostrar que el robo de ninguna manera fue su culpa o debido a su negligencia, le reembolsaremos estos costos.
¿Dónde puedo buscar información de los cargos por robo que he pagado?
Si ocurre una pérdida o un robo, a menos que pueda probar que el robo de ninguna manera fue su culpa o debido a su negligencia, le cobraremos el monto que tenga que pagar a su tarjeta. A menos que nos haya pedido que le enviemos un recibo por correo postal o electrónico, podrá ver los detalles de este pago aquí, http://www.avis.es/tu-avis/facturas.
Daños a personas y su propiedad
¿Qué debo pagar si lesiono a alguien mientras conduzco?
La cobertura de Responsabilidad civil ante terceros (TPL) se proporciona con el vehículo como norma. Esto significa que si tiene un accidente en nuestro vehículo y lesiona a alguien, incluyendo a cualquiera de sus pasajeros, o si daña cualquier artículo que les pertenezca, usted no tendrá que pagar nada de su costo. La cobertura de Responsabilidad civil ante terceros no cubre muerte ni lesiones que sufra el conductor de nuestro vehículo ni cualquier daño a artículos personales en nuestro vehículo.
¿Existen momentos en que la cobertura de responsabilidad civil ante terceros no aplica?
Si la ley nos exige que le proporcionemos cobertura de responsabilidad civil ante terceros, se aplicará la cobertura mínima requerida por la ley, pero nosotros, o nuestra aseguradora, podemos intentar hacer que nos pague nuestros costos si el accidente fue ocasionado por lo siguiente:
Por su incumplimiento del contrato (por ejemplo, permitir que alguien que no habíamos aprobado conduzca el vehículo mientras se encuentra bajo la influencia de alcohol, drogas o cualquier otra sustancia ilegal),
Por violar la ley
Como resultado de su negligencia o imprudencia.
¿Qué productos cubren al conductor del vehículo y los artículos personales en su interior?
El Seguro contra accidentes personales (PAI) cubre al conductor del vehículo en caso de accidente. Reduce el monto que tiene que pagar en caso de accidente a cero por reclamo dependiendo del reclamo que haga. El Seguro individual contra accidentes proporciona los siguientes beneficios:
Un máximo de EUR 100,000.00 en caso de muerte, pérdida de extremidades u ojos, o discapacidad total permanente
Un máximo de EUR 25,000.00 para gastos médicos de emergencia relacionados directamente con el accidente
Costos de asistencia médica y rescate (se aplican condiciones)
¿Quién proporciona el Seguro individual contra accidentes?
El Seguro contra accidentes personales está respaldado por AIG Europe Limited. Deberá aceptar los términos y condiciones. Nuestro agente, Avis Europe Risk Management Limited retiene 20% del precio que paga después de que se deduce el impuesto sobre primas de seguros, como comisión.
¿Cómo obtengo el Seguro individual contra accidentes?
Si adquirió el Seguro individual contra accidentes, se indicará en su contrato de alquiler. El precio depende de la oficina en que alquile, pero puede esperar que cueste entre EUR 4.00 y EUR 6.00 al día. Si alquila el vehículo por más de 10 días, solo le cobraremos un máximo de 28 días y tendrá cobertura por la duración de su alquiler, hasta 28 días.
¿Puedo aumentar mi cobertura y reducir mi exceso?
Sí, Súper seguro contra accidentes personales (SPAI) reduce su exceso a cero por reclamo y proporciona los siguientes beneficios mejorados:
Un máximo de EUR 200,000.00 en caso de muerte, pérdida de extremidades u ojos, o discapacidad total permanente.
Un máximo de EUR 50,000.00 para gastos médicos de emergencia relacionados directamente con el accidente
Costos de asistencia médica y rescate (se aplican condiciones)
Equipaje hasta EUR 6.000 por vehículo, excluyendo cualquier artículo que haya alquilado a través de nosotros (nuevamente, hay condiciones y un límite de EUR 350,00 por artículo).
Gastos de reemplazo de llaves y cerraduras de la vivienda principal: hasta EUR 750.00
Gastos de viaje de emergencia hasta EUR 750.00
¿Está el Súper seguro individual contra accidentes disponible al alquilar cualquier vehículo?
Sí, puede adquirir el Súper seguro individual contra accidentes independientemente del vehículo que alquile.
¿Cómo obtengo el Súper seguro individual contra accidentes?
Si adquirió el Super seguro contra accidentes personales, se indicará en su contrato de alquiler. El precio depende de la oficina en que alquile, pero puede esperar que cueste entre EUR 6.00 y EUR 8.00 al día. Si alquila el vehículo por más de 10 días, solo le cobraremos un máximo de 28 días y tendrá cobertura por la duración de su alquiler, hasta 28 días.
¿Qué deberá pagar si no tiene Seguro individual contra accidentes?
Si el conductor del vehículo se involucra en un accidente y se lesiona o fallece, no pagaremos sus costos. Si cualquier artículo personal en el vehículo se daña, pierde o es robado, no pagaremos por su reparación o reemplazo.
Para su información, los pasajeros se consideran terceros y se beneficiarían de la cobertura de responsabilidad civil ante terceros que se proporciona con el vehículo como norma.
Paquetes de protección
Deseo adquirir más de un producto de protección, ¿puedo obtener un paquete de protección?
No, no ofrecemos paquetes de protección.
Productos de protección para terceros
Adquirí un producto de protección de un proveedor externo, ¿puedo usarlo?
Si decide adquirir cobertura de otro proveedor, tendrá que pagar nuestros costos completos. Es su responsabilidad asegurarse de comprender los términos de cualquier cobertura que adquiera de un proveedor externo y cualquier reclamo que haga. No podemos ayudarlo con su reclamo.
Normas sobre las tarjetas de crédito
¿Cuáles tarjetas de pago aceptan?
Aceptamos: American Express (excluyendo tarjetas American Express Travelers Cheque), tarjetas Diners, tarjetas Discover, tarjetas de crédito Visa, tarjetas de crédito MasterCard y tarjetas de pago emitidas por Avis.
No aceptamos tarjetas Maestro, tarjetas Cirrus, tarjetas JCB, ninguna tarjeta prepagada (incluso con el logotipo de Visa o MaterCard) ni ninguna otra tarjeta que no se haya indicado arriba.
No aceptamos tarjetas de pago digitales.
Tráfico cruzando fronteras
Políticas para tarjetas de débito
Aceptamos las tarjetas de débito Visa y las tarjetas de débito MasterCard.
Licencia de conducir
¿Debo tener mi licencia de conducir conmigo?
Sí. Todos los conductores deben tener todas las partes de su licencia de conducir válida. Debe tener tanto su licencia de conducir como una licencia de conducir internacional o una traducción oficial al español, notariada, de su licencia de conducir si:
• Una licencia de conducir fue emitida en Europa y usted alquila en un país fuera de Europa
• O si una licencia de conducir fue emitida en un país no europeo y usted alquila fuera de ese país
• O si una licencia de conducir fue emitida en un alfabeto diferente al latino como el árabe, griego, ruso, hebreo o japonés.
No aceptamos licencias de conducir digitales.
¿Hay un tiempo mínimo de emisión de mi licencia?
Sí. Todos los conductores deben poseer licencias durante al menos un año. Si una licencia no muestra que el conductor la posee por el tiempo mínimo, entonces debe proporcionar evidencia, como:
• Licencias de conducir anteriores
• O una carta de su autoridad emisora de licencias de conducir que indique que el cliente la ha poseído por el tiempo mínimo.
Tengo condenas no purgadas en mi licencia, ¿puedo conducir?
Si cualquier conductor tiene condenas por conducir no purgadas por:
• conducir de forma descuidada, imprudente o peligrosa,
• conducir o intentar conducir bajo la influencia de alcohol o drogas,
• usar un vehículo sin seguro contra terceros
• robar o tomar un vehículo sin autorización
• ser descalificado, o si tiene dos o más condenas no purgadas por ofensas no indicadas arriba, lamentablemente, no podrá conducir nuestros vehículos.
Responsabilidad civil y daño a la propiedad
El seguro de responsabilidad civil cumple con las leyes de seguro del país. El cliente puede solicitar información adicional de los beneficios, condiciones y aceptación en el momento del alquiler.
Nota: Algunas tarjetas de crédito proporcionan cobertura de seguro, con ciertas limitaciones, como beneficio por utilizar la tarjeta para alquilar vehículos. Se recomienda al cliente comunicarse con el emisor de la tarjeta antes de alquilar el vehículo. Cualquier exoneración se debe discutir directamente en la oficina al llegar.
Requisitos de edad
¿Qué edad debo tener para conducir un vehículo de alquiler?
Para conducir nuestros vehículos, usted y todos sus conductores deben tener por lo menos 21 años de edad y haber tenido una licencia de conducir completa y válida por al menos un año al momento del alquiler. La edad mínima es de 25 años para los grupos de vehículos L (Lujo), M y O (Van prémium), N (Van tamaño estándar) y P (Miniván).
Tengo menos de 25 años; ¿necesito pagar un recargo por conductor joven?
Si usted o cualquiera de sus conductores es menor de 25 años al momento de retirar el vehículo, cada uno tendrá que pagar un recargo por conductor joven. El costo de este recargo dependerá de dónde retire el vehículo, pero puede esperar que sea entre EUR 20.95 y EUR 25.00 al día, por cada conductor.
Si alquila el vehículo por más de 10 días, solo le cobraremos un máximo de 10 días y tendrá cobertura por la duración de su alquiler, hasta 28 días.
¿Existen restricciones en cuanto a la edad máxima del conductor?
No, siempre que posea una licencia de conducir completa y válida por al menos un año.
Tengo más de 70 años, ¿necesito proporcionar información adicional o pagar un recargo por conductor de la tercera edad?
No, siempre que posea una licencia de conducir completa y válida por al menos un año.
Entrega y devolución
¿Pueden enviarme un vehículo?
Algunas de nuestras oficinas de alquiler ofrecen un servicio de entrega, mediante el cual nosotros entregamos el vehículo, y todos los productos adicionales opcionales que reservó con anticipación, en el lugar y a la hora que usted nos indique. Si quiere que le entreguemos el vehículo, debe cumplir con los requisitos siguientes:
Ser residente en este país
Estar presente en el lugar de entrega durante el periodo de entrega solicitado
Tener a mano los artículos indicados en la sección de términos y condiciones de reserva y términos y condiciones de alquiler denominada “Qué necesita para alquilar el vehículo”.
Usted será responsable del combustible que utilice, a las tarifas de Pago al devolver, para que le entreguemos el vehículo a las tarifas de Pago al devolver, a menos que haya pagado el combustible por adelantado. Más información: consultar la sección “Opciones de combustible” de este documento.
La tarifa de este servicio depende del lugar del alquiler y del lugar de entrega del vehículo, pero puede esperar que sea entre EUR 31.46 y EUR 92.00.
Notifíquenos con 1 día de anticipación que desea que le entreguemos el vehículo a usted. Es posible que podamos hacer la entrega en un plazo más breve, pero tendrá que consultar en la estación de alquiler o al equipo de Reservaciones.
¿Podemos recoger el vehículo?
Algunas de nuestras oficinas de alquiler ofrecen un servicio de recogida, mediante el cual nosotros retiramos el vehículo, y todos los productos adicionales opcionales que alquiló, en el lugar y a la hora que usted nos indique. Si desea que retiremos el vehículo, debe estar disponible para devolver el vehículo.
Usted será responsable por el combustible utilizado, a las tarifas de Pago al devolver, para devolver el vehículo en nuestra oficina de alquiler más cercana, a menos que haya pagado el combustible por adelantado. Más información: consultar la sección “Opciones de combustible” de este documento.
La tarifa de este servicio depende del lugar del alquiler y del lugar de recogida del vehículo, pero puede esperar que sea entre EUR 31.46 y EUR 92.00.
Notifíquenos con 1 día de anticipación cuando desee que recojamos el vehículo. Es posible que podamos retirar el vehículo en un plazo más breve, pero tendrá que consultar al equipo de reservaciones.
¿Qué sucede si no estoy ahí cuando ustedes pasen a recoger el vehículo?
Si el vehículo, las llaves, los accesorios, la documentación del vehículo y los extras opcionales no están presentes cuando vayamos a recogerlo, se le cobrará de todos modos el retiro. En ese caso, tendrá que reservar un nuevo retiro, y pagar otra tarifa de retiro, o llevar el vehículo a la oficina de alquiler usted mismo.
Totales estimados
El total aproximado comprende la tarifa básica, los impuestos y los recargos. Elementos como los cupones de descuento, los asientos de seguridad para niños y el combustible NO se incluyen en el total estimado. Las coberturas opcionales y las tarifas de solo ida están sujetas a impuestos en algunas oficinas. Este impuesto no se refleja en el Total estimado.
El total estimado puede variar dependiendo de las tasas de cambio vigentes al momento del alquiler.
Política sobre el uso de combustible
¿Debería devolver el vehículo con el tanque de combustible completamente lleno?
Sí. Normalmente, el vehículo se proporciona con el tanque de combustible completamente lleno. Debe devolvérnoslo con la misma cantidad de combustible que tenía cuando lo retiró, por lo general, con el tanque completo según lo indica el medidor de combustible instalado por el fabricante. Le recomendamos que abastezca de combustible el vehículo lo más cerca posible de la oficina el día de la devolución y que guarde el recibo para que nos lo muestre. Si no devuelve el vehículo con el tanque completamente lleno y no puede mostrarnos un recibo de combustible, le aplicaremos el cargo correspondiente.
OPCIONES DE COMBUSTIBLE
Tengo pensado viajar más de 120 kilómetros y deseo no tener preocupaciones, ¿tienen una opción de combustible ideal para mí?
Sí, con Combustible por adelantado, usted paga un tanque de combustible completamente lleno, según la capacidad del tanque de combustible establecida por el fabricante del vehículo, más los costos de reabastecer de combustible el vehículo. De este modo, usted solo devuelve el vehículo con la cantidad de combustible que quede en el tanque (incluso si se encuentra casi vacío), siempre y cuando el motor aún pueda funcionar.
¿Cómo calculo el costo de combustible por adelantado?
Dependiendo de dónde alquile, cobramos el precio promedio del combustible al principio de su período de alquiler según se establece en este índice de combustible de la de la Unión Europea: http://ec.europa.eu/energy/en/statistics/weekly-oil-bulletin. Sin embargo, usted no obtendrá reembolso alguno por el combustible que no utilice.
¿Puedo adquirir Combustible por adelantado en cualquier momento?
No, si desea hacer uso de Combustible por adelantado, debe solicitarlo durante el proceso de reserva o cuando retire el vehículo.
Tengo pensado viajar menos de 120 kilómetros, ¿debo aun así reabastecer de combustible?
Sí, a veces los medidores de combustible aún exhiben que el tanque está lleno, de modo que le pedimos que reabastezca el tanque cerca de la oficina de retorno y nos muestre una copia del recibo. Si no tiempo para llenar el tanque o no puede mostrarnos el recibo, aplicaremos EZ Fuel para cubrir nuestros costos de reabastecer de combustible el vehículo por usted.
¿Cuál es el costo de EZ Fuel?
Dependiendo de dónde realice el alquiler, puede pagar nuestro cargo fijo de EUR 16.94 a EUR 18.00.
¿Cuáles son mis opciones si no devuelvo el vehículo con el tanque completamente lleno y no he adquirido el Combustible por adelantado?
Se aplicará Pago al devolver si condujo más de 120 kilómetros, y:
No adquiere Combustible por adelantado
No devuelve el vehículo con el tanque completamente lleno
¿Cómo calculo el Pago al devolver?
Usted paga el combustible basándose en el medidor de combustible instalado por el fabricante redondeado al octavo (1/8) de tanque inferior inmediato. Esto se basa en la capacidad del tanque de combustible establecida por el fabricante.
Efectuaremos un cargo de entre 1.5 y 3 veces el precio promedio del combustible al final del período de alquiler para España, tal como lo especifica el siguiente índice de combustible para la EU: http://ec.europa.eu/energy/en/statistics/weekly-oil-bulletin. El precio por litro se especificará en el contrato de alquiler. Este cargo cubre nuestro costo de conducir hasta la estación de servicio más cercana en un corto plazo, y el retraso potencial ocasionado al alquiler del siguiente cliente.
Vehículos eléctricos
¿Con cuánta carga de batería debo devolver un vehículo eléctrico?
Debe devolver el vehículo con al menos un 70 % de carga de batería o el mismo % de carga de batería que tenía en el momento del retirarlo.
¿Cuánto se me cobrará si no devuelvo un vehículo eléctrico con el 70 % de carga de batería requerida o el mismo porcentaje de carga de batería que tenía en el momento de recogerlo?
Cobramos un monto fijo en función de la duración de la batería que se muestra en el indicador de batería instalado de fábrica. Esta es la tarifa de Pago al devolver. Las cantidades cobradas se establecen a continuación:
Carga de batería Costo fijo (IVA incluido)
Si devuelve el vehículo eléctrico con el 70 % o más de carga de batería. Sin costo
Si devuelve el vehículo eléctrico con entre el 11 % y el 69 % de carga de batería. 24.41 EUR
Si devuelve el vehículo eléctrico con el 10 % o menos de carga de la batería 43.36 EUR
Requisitos de ID
¿Debo proporcionar una prueba de identificación?
Sí, usted debe proporcionar lo siguiente:
La tarjeta de pago utilizada para hacer la reserva. En el caso de algunos vehículos, se requerirán dos tarjetas de pago a su nombre. Una de las cuales debe ser la tarjeta de pago utilizada para hacer la reserva.
Identificación con una fotografía reconocible tomada en los últimos 10 años. Aceptaremos su pasaporte o licencia de conducir si contienen una fotografía, una tarjeta de identidad nacional o cualquier otra forma de identificación emitida por el gobierno.
Es posible que también deba proporcionar prueba de su lugar de residencia. Esta puede ser un recibo de un pago de algún servicio público o un estado bancario. Si su licencia de conducir muestra su dirección, la aceptaremos como prueba de residencia.
Otros requisitos
¿Debería proporcionar una autorización previa o un depósito de seguridad?
Sí, debe proporcionarnos una preautorización en su tarjeta de pago para poder entregarle el vehículo. Una preautorización es una retención de dinero en su cuenta.
Si desea pagar en efectivo, tomaremos un depósito de seguridad.
¿Qué debo hacer para proporcionar una autorización previa o un depósito de seguridad?
Deberá proporcionarnos una tarjeta de pago a su nombre con dinero suficiente disponible.
¿Cuál es el monto de la autorización previa o del depósito de seguridad?
El monto de la autorización previa o del depósito de seguridad es fijo o se calcula según:
1) El precio de alquiler estimado del vehículo
2) Más el precio estimado de todos los productos opcionales que haya solicitado.
3) Más cerca de 120 EUR destinados al combustible que pueda utilizar si no adquiere Combustible por adelantado
4) Menos cualquier monto que aceptemos como parte de pago del alquiler que reservó, por ejemplo, el costo de cualquier comprobante de pago aceptado
El cálculo varía según la oficina de alquiler.
Otras informaciones
¿Puedo permitir a otra persona conducir?
Sí, pero solo si los aprobamos. No debe dejar que nadie más conduzca el vehículo.
Efectuamos un cargo por cada Conductor adicional a quien permitamos conducir el vehículo. El precio depende de la oficina donde realice el alquiler, pero puede esperar pagar entre EUR 11.01 y EUR 14.00 por día., por conductor.
Si alquila el vehículo por más de 10 días, solo le cobraremos un máximo de 10 días y tendrá cobertura por la duración de su alquiler, hasta 10 días.
Todos los conductores adicionales deben cumplir con nuestros requisitos en cuanto a edad, licencia de conducir e identificación. Si cualquier conductor adicional se encuentra al margen de nuestras restricciones de edad, también aplicaremos un recargo al conductor.
¿Ofrecen servicio de búsqueda del cliente?
No, lamentablemente no podemos ofrecer un servicio de búsqueda del cliente en este momento.
¿Puede retirar el vehículo fuera del horario regular de trabajo?
Sí, algunas oficinas de alquiler en aeropuertos y estaciones de tren ofrecen un servicio de retiro fuera de horario con el que puede retirar el vehículo y accesorios adicionales fuera del horario de trabajo normal de la oficina de alquiler.
La tarifa de recogida fuera del horario es EUR 59.23.
Debe avisarnos con al menos 1 hora de anticipación para organizar un retiro fuera del horario. Es posible que podamos proporcionar el servicio en un plazo más breve, pero deberá verificarlo con el equipo de Reservaciones.
Mi alquiler está sujeto a un límite de millas incluidas en la tarifa. Excedí dicho límite, ¿cuánto más pagaré por las millas excedidas?
Muchos de nuestros vehículos se proporcionan con millaje ilimitado. Si se aplica un límite de millas, se indicará en su contrato de alquiler y en su correo electrónico de confirmación de reserva. Si excede las millas incluidas en la tarifa, el precio depende del vehículo y la oficina; sin embargo, puede esperar que el costo se encuentre entre EUR 0.15 y EUR 0.61 por cada kilómetro excedido. El cargo por millaje se indicará en el contrato de alquiler.
¿Puedo fumar dentro del vehículo?
No, es ilegal fumar en lugares públicos en España. El vehículo se considera un lugar público, así que está prohibido que fume dentro de éste. Si creemos que alguien fumó dentro del vehículo durante el período de alquiler, se efectuará un cargo por el servicio de limpieza de un especialista.
¿Existen carreteras o zonas donde deba pagar un cargo para poder ingresar?
Sí, algunas áreas tienen zonas de cobro por congestión, lo que significa que usted debe pagar un cargo si desea conducir en algunas áreas, algunos días y durante algunas horas. Además, existen carreteras de peaje y puentes de peaje que requieren que pague un cargo si desea utilizarlos. Si no paga estos cargos antes de ingresar en dichas áreas o utilizar dichos puentes o carreteras, deberá pagar una fianza.
Le recomendamos que consulte en Internet las áreas restringidas antes de su viaje. Sitios web como www.urbanaccessregulations.eu proporcionan información valiosa. Si la oficina de alquiler se encuentra en o cerca de un área restringida, se lo notificaremos cuando retire el vehículo. No estamos en capacidad de ofrecerle información acerca de otras áreas restringidas.
Me sorprendieron conduciendo a exceso de velocidad y no pagué una multa por estacionar en un lugar prohibido, ¿qué tendré que pagar?
Usted es responsable de todas las multas y los cargos resultantes de usted o sus conductores adicionales al utilizar el vehículo. Las multas y los cargos pueden incluir:
Todas las multas o cargos por estacionamiento
Cargos de peaje
Cargos por servicio de remolque
Costos por remoción de cepo
Multas o cargos de tránsito
Multas por exceso de velocidad
Además de cualesquiera otros cargos o multas
Si recibimos una multa o cargo porque usted no pagó un cargo o incumplió la ley, le efectuaremos un cargo por:
Nuestro cargo administrativo está entre EUR 42.35 y EUR 45 por cada multa o cargo que tengan lugar en cualquier otro país, y su cobro se efectuará en la moneda del país donde haya tenido lugar la multa.
Más la multa o el cargo si tenemos que pagarlos
Dejé el interior del vehículo muy sucio y maloliente. ¿Se me efectuará un cobro por limpiarlo?
Sí, si el interior del vehículo se encuentra enlodado, sucio, manchado o maloliente, y nuestro procedimiento estándar de limpieza no lo corrige, se le efectuará un Cargo por el servicio de limpieza de un especialista de Euro 80.00.
ASISTENCIA EN CARRETERA
¿Qué ocurre si el vehículo deja de funcionar a causa de una falla mecánica?
Todos nuestros vehículos están sujetos al mantenimiento recomendado por el fabricante y están aptos para circular cuando usted los retira, de modo que una falla mecánica en nuestros vehículos es extraña. De modo que si utiliza el vehículo en el país que hayamos acordado, le proporcionaremos asistencia vial o recuperación sin costo alguno. Solo podemos utilizar nuestro proveedor de asistencia vial para ayudarle. Encontrará sus detalles de contacto dentro del vehículo.
¿Qué ocurre si el vehículo deja de funcionar a causa de una falla mecánica o en otro país?
Debe indicarnos si el vehículo dejó de funcionar o si tuvo un accidente. Si requiere asistencia vial, nos haremos cargo en su lugar, pero usted deberá pagar los costos asociados. También se le efectuará el cargo por cualesquiera costos que asumamos para volver a poner a funcionar el vehículo en el país de alquiler. Esto puede incluir, entre otras cosas, lo siguiente:
Aviso de remolque y costos de recuperación hasta un máximo de 800 EUR (salvo que exista la necesidad de un rescate especial con remolque, repatriación o incumplimiento de contrato, en cuyos casos el cargo máximo podría ser de hasta 2.000 EUR).
Costos de reparación
Lucro cesante
Costos de repatriación
Tarifa de procesamiento por daños entre EUR 42.35 y EUR 45.00.
Pérdida de uso entre EUR 56.87 y EUR 58.00
Cualesquiera costos por llevarle a usted y/o a cualesquiera de sus pasajeros a otra ubicación.
Carga eléctrica para vehículos eléctricos (donde el cable funciona correctamente)
¿Cuáles productos me ofrecen en caso de que el vehículo dejara de funcionar a causa de una falla no mecánica?
La Asistencia vial adicional le proporciona asistencia vial si el vehículo deja de funcionar como resultado de:
Batería descargada
Neumáticos desinflados
Llaves dentro del vehículo cerrado
Agotarse el combustible
Usar el combustible equivocado para el vehículo
Siempre que esté utilizando el vehículo en un país que hayamos acordado.
Deberá pagar los costos de cualesquiera artículos adicionales necesarios para poner el vehículo a funcionar, como combustible o neumáticos.
¿Cuánto cuesta Asistencia en carreteras Plus?
El precio dependerá de la oficina donde alquile, pero puede esperar que cueste entre EUR 7.07 y EUR 9.00 por día.
¿Qué ocurre si no devuelve el formulario de informe de incidentes o el formulario europeo de informe de accidentes?
Si usted se involucra en un accidente, o el vehículo, las llaves, cualquier accesorio, cualquier documento del vehículo o cualquier accesorio opcional se dañan, pierden o son robados; usted debe llenar y devolver un formulario de informe de incidentes y, si existe, un formulario europeo de informe de accidentes.
Alquileres solo de ida
¿Puedo retirar el vehículo en una oficina de alquiler y devolverlo en otra?
Sí, algunas oficinas de alquiler le permiten retirar el vehículo y cualquier accesorio opcional, y devolverlos en otra.
¿Cuál es la tarifa de una vía?
El precio depende de la oficina de alquiler. Si desea retirar el vehículo y devolverlo en una oficina diferente en el mismo país, puede esperar que cueste entre EUR 49.00 y EUR 800.00. Si desea retirar el vehículo en un país y dejarlo en otro, puede esperar que cueste entre 350.00 EUR y 4733.00 EUR.
¿Cómo obtengo un alquiler solo de ida?
Puede solicitar un alquiler de una vía al momento de reservar, o puede pedirlo al llegar a la oficina de alquiler.
Si pidió un alquiler solo de ida cuando hizo la reserva, la tarifa se incluirá en el precio de su alquiler.
¿Cuál será el costo si no solicito un alquiler solo de ida pero devuelvo el vehículo en una oficina diferente?
Se le cobrará una tarifa de una vía al momento de pagar en la oficina al precio disponible el día que devuelva el vehículo.
Preautorización
¿Cuánto cuesta la autorización previa?
El monto de la autorización previa o del depósito de seguridad es fijo o se calcula según lo siguiente:
El precio de alquiler estimado del vehículo
Más el precio estimado de todos los productos opcionales que haya solicitado
Más cerca de EUR 120.00 destinados al combustible que pueda utilizar si no adquiere combustible por adelantado.
Menos cualquier monto que aceptemos como parte de pago del alquiler que reservó, por ejemplo, el costo de cualquier comprobante de pago aceptado
El cálculo varía según la oficina de alquiler. Si desea conocer más detalles, llame al equipo de Reservas o pregunte a un miembro de nuestro equipo.
Opciones de alquiler
Los precios que le damos por accesorios opcionales en el momento de reservar generalmente serán los precios que debe pagar. Las tasas de cambio u otras razones más allá de nuestro control pueden alterar los precios.
Clientes con discapacidades
Tengo una discapacidad, ¿ofrecen vehículos adaptados?
No, en este momento no ofrecemos vehículos con adaptación especial.
Tengo una discapacidad, ¿ofrecen controles manuales?
No, en este momento no ofrecemos controles manuales ni espejos panorámicos.
Accesorios adicionales populares para alquilar
Tengo niños pequeños, ¿ofrecen asientos para niños?
Sí, ofrecemos asientos para bebés, niños pequeños, niños y asientos niveladores. Un asiento para bebés suele ser adecuado para niños desde recién nacidos hasta los 12 meses y con un peso no mayor a 13 kilos. Un asiento para bebé suele ser adecuado para un niño entre 9 meses y 4 años y con un peso entre 9 y 18 kilos. Un asiento para niños suele ser adecuado para un niño entre 4 y 11 años y con un peso entre 15 y 36 kilos. Un asiento nivelador suele ser adecuado para un niño entre 8 y 11 años y con un peso entre 20 y 45 kilos.
En algunas oficinas de alquiler podemos hacer los arreglos para que un tercero ajuste el asiento por usted. Pero recuerde: siempre es su responsabilidad verificar que el asiento esté debidamente ajustado antes de conducir.
Recuerde: En España, normalmente todos los niños deben usar un asiento de seguridad para niños hasta que tengan 12 años de edad o una altura de 135 cm.
¿Cuánto cuestan los asientos para niños?
La tarifa de alquiler de un asiento dependerá de dónde alquila, pero puede esperar que cueste entre EUR 12.00 y EUR 15.00 por día. Si alquila el vehículo durante más de 10 días, solo le cobraremos un máximo de 10 días y podrá utilizar la silla durante la duración de su alquiler, hasta 28 días.
En caso de daño, extravío o hurto del asiento, usted deberá pagar por un reemplazo. Es probable que tenga un costo de entre EUR 200.00 y EUR 250.00 más el costo de alquiler. Si puede demostrar que el daño o la pérdida no fueron de ninguna manera su culpa o debido a su negligencia, le reembolsaremos estos costos.
No conozco el área; ¿puedo alquilar un GPS (sistema de navegación satelital)?
Sí, tableta compañera de viaje: esto proporciona un servicio de GPS, además de otras características útiles que puede necesitar cuando viaje. - La tarifa por contratar una tableta compañera de viaje es de EUR 14.99 por día. Si alquila el vehículo por más de 14 días, solo le cobraremos un máximo de 14 días y podrá usar el dispositivo durante la duración de su alquiler, hasta 28 días.
Si la tableta compañera de viaje se daña, se pierde o es robada, usted deberá pagar por un reemplazo. Es probable que tenga un costo desde los EUR 180.00, más la tarifa de alquiler. Si puede demostrar que el daño o la pérdida no fueron de ninguna manera su culpa o debido a su negligencia, le reembolsaremos estos costos. Si algún accesorio de la tableta compañera de viaje se daña, se pierde o es robado, usted deberá pagar por un reemplazo. Es probable que tenga un costo de entre EUR 5.00 y EUR 150.00 más la tarifa de alquiler. Si puede demostrar que el daño o la pérdida no fueron de ninguna manera su culpa o debido a su negligencia, le reembolsaremos estos costos.
Recuerde: En algunos países, es ilegal usar un GPS que le indique dónde hay cámaras de seguridad. Es ilegal en España. Si alquila una de nuestras unidades de GPS, esta no le ofrecerá la información de las cámaras de control de velocidad.
¿Ofrecen servicio de audioguía en su GPS?
No, lamentablemente no ofrecemos servicio de audioguía en este momento.
Quiero acceder a Internet a donde quiera que vaya, ¿ofrecen una solución?
Sí, ofrecemos dispositivos Wi-Fi móvil. Proporcionamos este servicio a nombre de un tercero, por lo que deberá leer y aceptar los Términos y condiciones de ese proveedor por separado. Puede conocer estos Términos y condiciones en la oficina de alquiler.
Recuerde: En muchos países, incluyendo España, es ilegal conducir mientras se usa un teléfono móvil, tableta u otro dispositivo de comunicación de mano. Es su responsabilidad conducir de manera segura y de acuerdo con las leyes del país donde conduzca.
¿Cuánto cuesta la conexión de Wi-Fi móvil?
Sí, tableta compañera de viaje: proporciona datos ilimitados por día, además de otras características útiles que puede necesitar cuando viaje. La tarifa por contratar una tableta compañera de viaje es de EUR 14.99 por día. Si alquila el vehículo por más de 14 días, solo le cobraremos un máximo de 14 días y podrá usar el dispositivo durante la duración de su alquiler, hasta 28 días.
Recuerde: En muchos países, incluyendo España, es ilegal conducir mientras se usa un teléfono móvil, tableta u otro dispositivo de comunicación de mano. Es su responsabilidad conducir de forma segura y de acuerdo con las leyes del país en el que conduce.
Si la tableta compañera de viaje se daña, se pierde o es robada, usted deberá pagar por un reemplazo. Es probable que tenga un costo desde los EUR 180.00, más la tarifa de alquiler. Si puede demostrar que el daño o la pérdida no fueron de ninguna manera su culpa o debido a su negligencia, le reembolsaremos estos costos. Si algún accesorio de la tableta compañera de viaje se daña, se pierde o es robado, usted deberá pagar por un reemplazo. Es probable que tenga un costo de entre EUR 5.00 y EUR 150.00 más la tarifa de alquiler. Si puede demostrar que el daño o la pérdida no fueron de ninguna manera su culpa o debido a su negligencia, le reembolsaremos estos costos.
Tengo pensado conducir en carreteras de peaje; ¿ofrecen algún dispositivo que facilite y agilice el pago de peajes?
No, en este momento no ofrecemos un dispositivo de cobro electrónico de peaje.
Equipo de invierno para alquilar
Me preocupan las condiciones de la carretera, ¿ofrecen neumáticos para todo tipo de clima?
Sí, si la oficina de alquiler se encuentra en un área en la que es ilegal conducir sin neumáticos para todo tipo de clima en épocas específicas del año, el vehículo se suministrará automáticamente con dichos neumáticos y se incluirá un cargo en su tarifa de alquiler o contrato.
También podemos suministrar neumáticos para todas las estaciones si efectúa el pago del cargo correspondiente. El cargo dependerá de dónde realice el alquiler, sin embargo, puede esperar que tenga un costo de entre EUR 12.00 y EUR 14.00 al día. Si alquila el vehículo durante más de 10 días, solo le cobraremos un máximo de 10 días y podrá utilizar los neumáticos para todo tipo de clima durante la duración de su alquiler, hasta por 28 días.
En caso de daño, extravío o hurto de neumático para todo tipo de clima, usted deberá pagar por un par de reemplazo. Puede esperar un costo de entre EUR 250.00 y EUR 400.00 más el cargo de alquiler. Si puede demostrar que el daño o la pérdida no fueron de ninguna manera su culpa o debido a su negligencia, le reembolsaremos estos costos.
Notifíquenos con por lo menos 1 día de anticipación si su alquiler no incluye automáticamente los neumáticos para todo tipo de clima y usted desea alquilarlos.
Iré a esquiar, ¿ofrecen cadenas para la nieve?
Sí, si la oficina de alquiler se encuentra en un área en la que es ilegal conducir sin cadenas para la nieve o neumáticos para todo tipo de clima en algunas épocas del año, el vehículo se suministrará automáticamente con cadenas para la nieve y se incluirá un cargo en la tarifa de su alquiler. Usted puede solicitar la exclusión de estas, pero le recomendamos que adquiera las cadenas para la nieve o los neumáticos para todo tipo de clima en estas oficinas.
Las cadenas para la nieve también están disponibles en otras oficinas de alquiler. La tarifa de las cadenas para la nieve depende de donde realice el alquiler, sin embargo, puede esperar pagar entre EUR 12.10 y EUR 15.00 por día. Si alquila el vehículo durante más de 10 días, solo le cobraremos un máximo de 10 días y podrá utilizar las cadenas para la nieve durante la duración de su alquiler, hasta 28 días.
En caso de daño, extravío o hurto de cualquier cadena para la nieve, usted deberá pagar un par de reemplazo. Es probable que tenga un costo de entre EUR 150.00 y EUR 200.00 más el costo de alquiler. Si puede demostrar que el daño o la pérdida no fueron de ninguna manera su culpa o debido a su negligencia, le reembolsaremos estos costos.
No podemos ajustar las cadenas para la nieve por usted ni podemos solicitar que lo haga un tercero.
¿No está seguro de si necesita cadenas para la nieve? Por favor, consulte a un miembro de nuestro equipo.
Traje mis propios esquís, ¿alquilan soportes para esquís?
Sí, algunas oficinas de alquiler ofrecen porta esquís. Puede esperar un costo de entre EUR 12.10 y EUR 15.00 por día para alquilar uno de nuestros portaesquís. Si alquila el vehículo durante más de 10 días, solo le cobraremos un máximo de 10 días y podrá utilizar el portaesquís durante la duración de su alquiler, hasta 28 días.
Los portaesquís no se adaptan a todos nuestros vehículos, de modo que es posible que deba realizar un up-grade si necesita uno. Esto podría aumentar el precio del vehículo y cualquier exceso que tenga que pagar.
En caso de daño, extravío o hurto del portaesquís, usted deberá pagar un reemplazo. Esto probablemente cueste entre EUR 150.00 y EUR 300.00 más el costo de alquiler. Si puede demostrar que el daño o la pérdida no fueron de ninguna manera su culpa o debido a su negligencia, le reembolsaremos estos costos.
Si desea alquilar un porta esquís, por favor, notifíquenoslo con por lo menos 1 día de anticipación.
Olvidé traer mi kit manos libres, ¿ustedes alquilan?
No, en este momento no ofrecemos kits manos libres.
Realizaré una mudanza, ¿alquilan mantas?
No, en este momento no ofrecemos mantas.
Realizaré una mudanza, ¿alquilan carretillas de carga?
No, en este momento no ofrecemos carretillas de carga.
Accesorios adicionales opcionales a la venta
Olvidé traer mi cargador USB, ¿ustedes venden?
No, lamentablemente no vendemos cargadores USB en este momento.
Olvidé traer el cargador de mi teléfono móvil, ¿los venden?
No, lamentablemente no vendemos cargadores para teléfonos móviles en este momento.
Deseo cargar mi dispositivo dentro del vehículo, ¿venden cargadores?
No, lamentablemente no vendemos cargadores de teléfono para vehículos en este momento.
Olvidé traer el cable de mi iPhone 5, ¿los venden?
No, en este momento no vendemos cables para iPhone 5.
Devoluciones
Deseo conservar el vehículo por más tiempo, ¿qué debo hacer?
Si desea extender el alquiler, por favor, comuníquese con nosotros tan pronto como sea posible. A más tardar, debe ser antes de la fecha y hora de finalización de su contrato de alquiler. Los días adicionales se cobran al precio disponible al momento de pagar en la oficina.
¿Qué ocurre si no extiendo el alquiler?
Si no extiende su alquiler y se retrasa al devolver el vehículo, le cobraremos un alquiler por días adicionales más una tarifa administrativa por devolución tardía por cada día o parte del día hasta que devuelva el vehículo.
Si no extiende su alquiler y devuelve con retraso el vehículo, nosotros autorizaremos el pago por adelantado, el tercer día después de la fecha acordada de devolución, de un cargo de alquiler por 5 días adicionales en su tarjeta de débito, o de 10 días si utiliza una tarjeta de crédito, a pagar a los precios de la oficina. Si devuelve el vehículo dentro de estos 5 o 10 días (según corresponda), solo se le cobrarán los días reales de alquiler, más cualquier otro cargo que nos adeude.
Si no devuelve el vehículo de acuerdo con lo acordado, también le cobraremos un cargo administrativo por devolución tardía por cada día adicional completo o parcial hasta que devuelva el vehículo.
La tarifa administrativa por devolución tardía es de EUR 18.15 por día.
Viajes hacia otros países
¿A qué países puedo llevar el vehículo?
Puede utilizar el vehículo solamente en los siguientes países:
Alemania, Andorra, Austria, Bélgica, Dinamarca, Ciudad del Vaticano, España, Francia, Finlandia, Holanda, Italia, Liechtenstein, Luxemburgo, Portugal, República de San Marino, Suecia, Suiza y Gibraltar. No está permitido conducir los vehículos en las islas de los países mencionados anteriormente. No está permitido llevar o transportar el vehículo a las ciudades autónomas de Ceuta y Melilla desde ninguna parte de España, entre España continental y las islas (las Islas Baleares o Canarias) ni entre las Islas.
No está autorizado a utilizar el vehículo transportándolo en ningún tipo de embarcación, tren, camión o avión (a menos que cuente con una autorización explícita por escrito de la Compañía de alquiler).
¿Puedo comprar un producto que me permita conducir en otros países?
No, lamentablemente, no ofrecemos ningún producto que le permita conducir en otros países.
Seguro para accidentes y efectos personales (PEP)
Vales
TÉRMINOS Y CONDICIONES
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THESE TERMS AND CONDITIONS CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER THAT IMPACT YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ THIS PROVISION CAREFULLY.
1. The Rental Agreement. These Rental Terms and Conditions, the rental document you receive when you are given access to the car you are renting (the "Rental Contract") any additional agreement signed by you, any documents or agreements (or links to on-line documents or agreements) sent to you electronically in connection with your rental, the Privacy Notice, and the return receipt or record (the "Rental Receipt") with computed rental charges together constitute the "Rental Agreement" between yourself and Avis Rent A Car System, LLC, or the independent Avis System Licensee identified on the Rental Contract (“Avis”).
2. Your Rental. You rent from Avis the car described on the Rental Contract, which rental is solely a transfer of possession, and not of ownership. You agree to the terms in the Rental Agreement provided any such term is not prohibited by the law of a jurisdiction covering this rental, in which case such law controls. “You” and “your” refer to the person who signs this agreement, “we”, “our” and “us” refer to Avis. You also agree that you are not our agent for any purpose; and that you cannot assign delegate or transfer your obligations under the Rental Agreement and any discrete part thereof.
3. Changes. Any change in the Rental Agreement or our rights must be in writing and signed by an authorized Avis officer. You further agree that we have the unilateral right to change these Terms and Conditions from time to time either upon written notice to you, in paper or electronic form, or upon our posting such changes on the Avis web site. Such changes will apply to rentals that you reserve after such notice has been given, as indicated by the date of such notice, if sent in written form, or the date such changes are posted on the Avis web site, which date will be indicated therein, without any requirement by you to sign the changed Terms and Conditions. Changes to these Terms and Conditions will be posted as they occur on the Avis web site at www.Avis.com and will govern all rentals commencing after posting even if the terms provided at time of reserving the rental car are different.
4. Meaning of Car. The word “car” in the Rental Agreement means the vehicle rented to you or its replacement and includes tires, tools, keys, key fobs, equipment, included and optional accessories, plates, documents, and any other products or property provided by Avis with the vehicle and separately rented to you by Avis unless otherwise explicitly specified in the Rental Agreement.
5. Who May Drive The Car. You represent to Avis that you are a capable and validly licensed driver and will remain a capable and validly licensed driver throughout the term of your rental. You agree that we have the right to verify that your license has been validly issued and is in good standing (not suspended, revoked or otherwise restricted in any way) as a condition precedent to each rental; and that we may in our sole discretion refuse to rent to you if your license is not in good standing. We reserve the right to deny rentals based upon (i) information about your license status, (ii) authenticity of your driver's license or other credentials, (iii) the inability to verify your identity or payment methods, (iv) your driving record provided by the Motor Vehicle Department of the jurisdiction that issued your license, or (v) any other information received from any other source in the business of validating an identity or the driver's license credential that we believe to be reliable. We reserve the right to validate your driving credentials and license good standing periodically without notice to you except as required by law. Except where otherwise specifically authorized by applicable law, only you, your spouse or domestic partner, or, if you rent from us under your employer’s corporate account agreement, your employer or a regular fellow employee incidental to business duties may drive the car (each a "Permitted Driver"), but only with your prior permission. Any Permitted Driver must be at least 25 years old and must also be a capable and validly licensed driver at all times during which such person is operating the car. Any person other than you or a Permitted Driver that operates the car must sign an additional driver form at the time of the rental. We may charge for each additional driver authorized to drive the car, which will be specified on the Rental Contract. You acknowledge that you will remain financially responsible under the Rental Agreement at all times even if the car is operated by a Permitted Driver or someone other than yourself.
6. Return of the Car. You agree to return the car to us in the same condition you received it, ordinary wear and tear excepted, on the date, at the time and to the location specified in the Rental Contract. You must return it sooner on our demand. If you return it earlier or later, a different or higher rental rate may apply and, if returned later, you may also be charged a late return fee. You may not return the car outside of the return location's operating hours unless specifically allowed by that location. If you do, your responsibility for damage to or loss of the car will continue and all charges stated on the Rental Contract as a periodic rate will continue to accrue until the return location reopens and we process the return of the car. Operating hours vary by location. If we do not find the car when that location opens, your responsibility for all charges and for damage to or loss of the car will continue until the car is actually returned or recovered. If you wish to extend any rental you must contact us at 1-888-897-8448 or use a method we approve to request the extension before your return date. We may or may not grant an extension or decline to grant it for the entire period you request, in our sole discretion. If you do not return the car to the location specified in the Rental Agreement, as and when required under the Rental Agreement, you may be subject to criminal penalties. If we do grant an extension a different or higher rate may be applied to the extension period and a service fee may also apply.
7. Where You’ll Return the Car. The car must be returned to the agreed return location as specified on the Rental Contract. If return is indicated to a location other than the location where your rental commences, you may have to pay a one way service fee. If you return the car to a different location from the agreed return location without our permission, you agree to pay an unauthorized return location fee specified by us.
8. Rental Charges. You will pay for the number of miles/kilometers you drive and the period of time you rent the car at the rate indicated on the Rental Contract, or your applicable corporate rate. Unless otherwise indicated on the Rental Contract, the minimum charge is one day (24 hours), plus mileage/kilometerage, or a fixed fee. We will determine the miles/kilometers by reading the factory-installed odometer or utilize the vehicle's telematics device. The daily charge applies to consecutive 24 hour periods starting at the hour and minute the rental begins or, if a calendar day is specified on the Rental Contract, each consecutive calendar day or any part of a calendar day starting on the calendar day on which the rental occurs. If you fail to comply with any conditions for special rates specified on the Rental Contract our otherwise applicable rates will be charged. You’ll pay all charges that apply to the rental for miscellaneous services and, where permitted, airport facility fees and/or concession recovery fees, vehicle license recovery fees, other fees and surcharges.
a) If you present any rewards certificates, coupons or vouchers associated with a loyalty rewards program, you may be charged a redemption fee. Additionally if you choose to earn airline miles or other comparable loyalty program benefits, you may be charged a fee.
b) You will also pay a reasonable fee for cleaning the car’s interior upon return if any stains, dirt, odor, or soiling attributable to your use cannot be cleaned with our standard post-rental procedures as determined by us in our sole discretion.
c) If the key(s) or key fob(s) are not returned with the car, you may be charged additional fees.
d) We maintain a non-smoking fleet, including a prohibition on the use of e-cigarettes in the car. You will pay an additional charge if you return the car and it smells or is soiled from smoke or e-cigarette vapor.
e) You and any third party to whom any rental charges are billed, such as an insurer or employer, are jointly and severally responsible for payment of all such charges. If you direct us to bill any such charges to a third party, you represent that you are authorized to do so on behalf of the third party.
f) If you use a car with automatic toll payment capability, see the disclosures regarding "e-Toll" in Paragraph 16 below.
g) To the extent you utilize any rate/benefit discount code in association with a rental, you represent you meet the requisite criteria for utilizing such discount code. Any other use will be viewed as an unlawful use and theft of services for which Avis can pursue legal remedies, including, but not limited to, reasonable attorneys’ fees and costs, and may void any associated discounts or rental benefits.
h) Avis makes every effort to ensure that all prices and descriptions quoted on its website or elsewhere are correct and accurate. However, in the case of a manifest error or omission, Avis reserves the right to rescind the Rental Agreement, even if we have already accepted your reservation and/or received your payment. Our liability in that event will be limited to the return of any money that you have paid with respect to the reservation. In the case of a manifest error in which we permit you to keep your reservation, we reserve the right to require that you pay the difference between the quoted price and the correct price, as confirmed in writing by Avis after the manifest error has been discovered. A "manifest error", as the term is used in this paragraph, means, in relation to an incorrect price, a price quoted in error by Avis which is more than 15% less than the price that would have been quoted had the mistake not been made.
9. Taxes, Surcharges & Fees. You’ll also pay all applicable taxes as well as any additional charges provided on the Rental Agreement which are over and above the base rental rate. These may be surcharges and/or recovery fees to recover certain costs.
10. Card Reserve. You acknowledge that you have been informed that if you use a charge card (including any digital wallet or mobile payment application linked to your charge card account), your credit, up to an amount of the estimated total charges due under the Rental Agreement, as indicated on the Rental Contract, based on your representations about this rental, may be set aside or reserved by the card issuer of the card, which you present for payment of your rental charges; or, if you use a debit card funds in the account to which that card is linked may be set aside for the greater of the amount of the estimated total charges due under the Rental Agreement, based on your representations about this rental, as indicated on the Rental Contract, or the deposit amount indicated on signs at the location at which you rent the car at the time of rental. You consent to the reservation or setting aside of that estimated total amount at the time of commencement of the rental. You understand that we will authorize the release of any excess reserve or set aside upon the completion of your rental (return of the car and our determination of whether any additional fees or charges apply), and that your card issuer’s rules apply to your credit line or your account being credited for such excess and may not be immediately released by your card issuer.
11. Repossessing the Car. We can repossess the car at any time in our sole discretion for reasons that include, but are not limited to the following: the car is found illegally parked, being used to violate the law or the terms of the Rental Agreement, or appears to be abandoned. You agree that we need not notify you in advance and that we may take any actions reasonably necessary to obtain possession of the car, including remotely disabling the engine, remotely locking the doors, tracking the location of the car through GPS tracking devices and utilizing for our benefit any other devices connected to the car or affecting the car's operation. If the car is repossessed, you agree to pay or reimburse us for the actual and reasonable costs incurred by us to repossess the car. You agree that such costs will be charged to the credit or debit card or account you used to rent the car.
12. Loss Damage Waiver (LDW). Loss Damage Waiver (LDW) is not insurance and is not mandatory. If you accept full LDW by your initials on the Rental Contract at the additional daily rate, for each full or partial day that the car is rented to you, and the car is operated in accordance with this agreement, we assume responsibility for the loss of or damage to the car except, if permitted by law, for lost, damaged or stolen keys or remote entry devices, towing or tire services unless related to an accident, or recovery of the car if stolen, (except in the state of Alaska), and except for your amount of “responsibility”, if any, specified on the Rental Contract. Partial Loss Damage Waiver (PDW) is available only where permitted by law. If you accept PDW at the indicated daily rate, and the car is operated in accordance with the Rental Agreement, we assume responsibility for the loss or damage to the car up to the amount as specified on the Rental Contract and you accept responsibility for all other loss or damage. If you do not accept either LDW or PDW, you owe for all loss or damage to the car. Loss and damage are described in paragraph 13 below. YOU ACKNOWLEDGE YOU HAVE BEEN ADVISED THAT YOUR OWN INSURANCE MAY COVER LOSS OR DAMAGE TO THE CAR. YOU ALSO ACKNOWLEDGE READING THE NOTICE ON LOSS OR DAMAGE SHOWN ON THE RENTAL CONTRACT, OR IN THESE TERMS, OR IN A SEPARATE NOTICE FORM, INCLUDING WITHOUT LIMITATION THE STATE SPECIFIC NOTICES SET FORTH IN PARAGRAPH 36 WITH RESPECT TO THE STATE IN WHICH YOU RENTED THE CAR AND EACH STATE WHERE YOU TAKE THE CAR.
13. Damage to/Loss of the Car. If you do not accept Loss Damage Waiver, or if the car is lost or damaged as a direct or indirect result of a violation of paragraph 14, or damaged as a result of an act of nature, you are responsible and you will pay us for all loss of or damage to the car regardless of cause, or who, or what caused it. If the car is damaged, you will pay our estimated repair cost, or if, in our sole discretion, we determine to sell the car in its damaged condition, you will pay the difference between the car’s retail fair market value before it was damaged and the sale proceeds, except in Canada or as otherwise required by law. In Canada, you will pay the greater of the car's retail fair market value or its value on our books of account (also known as depreciated book value) before theft or, in the case of damage, the sales proceeds. Depreciated book value may be higher than retail fair market value. Where permitted by law, you authorize us to charge you for the actual cost of repair or replacement of lost or damaged items such as glass, mirrors, tires, and antenna, as part of your rental charges at the time of return. If the car is stolen and not recovered you will pay us the car’s fair market value before it was stolen. As part of our loss, you’ll also pay for loss of use of the car, without regard to our fleet utilization, plus an administrative fee, plus towing and storage charges, if any (“Incidental Loss”). If your responsibility is covered by any insurance, credit card benefit, travel insurance or such other insurance or benefits, you authorize us to contact the benefit provider directly on your behalf and you assign all of your benefits directly to us to recover all consequential and incidental damages, including but not limited to the repairs of the car plus diminished value or the fair market retail value of the car (less salvage value plus costs incurred in the salvage-sale), and all Incidental Loss and administrative fees. If we collect our loss from a third party after we have collected our loss from you, we will refund the difference, if any, between what you paid us and what we collected from the third party. If the law of a jurisdiction covering this rental requires conditions on LDW that are different than the terms of the Rental Agreement, such as if your liability for ordinary negligence is limited by such law, that law prevails. You understand that you are not authorized to repair or have the car repaired without our express prior written consent. If you repair or have the car repaired without our consent, you will pay the estimated cost to restore the car to the condition it was in prior to your rental. If we authorize you to have the car repaired and the cost of repair is our responsibility, we will reimburse you for those repairs only if you give us the repair receipt.
14. Prohibited Use of the Car. Certain uses of the car and other actions you or a driver may take, or fail to take, will violate the Rental Agreement. A VIOLATION OF THIS PARAGRAPH, WILL AUTOMATICALLY TERMINATE YOUR RENTAL AND IS AN EXCLUSION TO AND VOIDS ALL LIABILITY PROTECTION AND ANY OPTIONAL SERVICES THAT YOU HAVE ACCEPTED, INCLUDING BUT NOT LIMITED TO SUPPLEMENTAL LIABILITY INSURANCE, PERSONAL ACCIDENT INSURANCE, PERSONAL EFFECTS INSURANCE, ANY ROADSIDE ASSISTANCE PLAN, EMERGENCY SICKNESS PROTECTION AND LOSS DAMAGE WAIVER (LDW) OR PARTIAL DAMAGE WAIVER. IT ALSO MAKES YOU LIABLE TO US FOR ALL PENALTIES, FINES, FORFEITURES, LIENS AND RECOVERY AND STORAGE COSTS, INCLUDING ALL RELATED ATTORNEYS' FEES, LEGAL EXPENSES, FEES AND COSTS THAT WE MAY INCUR. It is a violation of this Paragraph if any of the following occurs:
A. You use or permit the car to be used: 1) by anyone other than an authorized driver, as defined in paragraph 5; 2) to carry passengers or property for hire or more passengers than the car has seat belts to carry; 3) to tow or push anything; 4) to be operated in a test, race or contest or on unpaved roads; 5) while the driver is under the influence of alcohol, any controlled substance, including without limitation any federally controlled substance listed under the Controlled Substance Act, Title 21 of the United States Code (a "Controlled Substance"), or medications that affect vehicle operation and/or constitute driving while impaired under applicable law; 6) for conduct that could be charged as a crime such as a felony or misdemeanor, including the transportation of a Controlled Substance or contraband, stolen goods, illegal devices, or persons protected by prohibitions against human trafficking; 7) recklessly or while overloaded; or 8) if the car is driven into Mexico without our expressed permission. B. You or an additional driver, whether authorized or not: 1) fail to promptly report to Avis any damage to or loss of the car when it occurs or when you learn of it and provide us with a written accident/incident report or fail to cooperate with our investigation; 2) Where required by law, failed to report an accident to law enforcement; 3) obtained the car through fraud or misrepresentation; 4) leave the car and fail to remove the keys (or key fobs) or close and lock all doors, close all windows and the trunk and the car is stolen or vandalized; or 5) intentionally or with willful disregard cause or allow damage to the car. C. You or an additional driver, whether authorized or not, return the car after hours and the car is damaged, stolen or vandalized or you otherwise fail to take reasonable steps to secure the car, its keys, key fobs, or other remote entry and starting devices. D. Driving or operating this car while using a hand-held wireless communication device or other device that is capable of receiving or transmitting telephonic communications, electronic data, mail or text messages shall be deemed a breach of the Rental Agreement.
15. Fuel Service Charge. Most rentals come with a full tank of fuel, but that is not always the case.
Where available, if permitted by law, if you drive less than 75 miles, you acknowledge that we will add a flat fee to the rental, the amount of which will be disclosed on the Rental Contract and at the counter prior to rental. You may avoid this charge at time of return by providing a receipt for fuel purchased at which time the flat fee will be reversed from your total rental charges. If this subparagraph (a) does not apply, there are three refueling options:
1) If you do not accept the fuel service option, where available, at the beginning of your rental, and you return the car with less fuel than was in it when you received it, as we determine in our sole discretion, we will charge you a fuel service charge at the applicable rate per-mile or rate per-gallon specified on the Rental Contract or disclosed at the location. The per-mile rate is used if you do not buy fuel during the rental. To calculate this amount, we multiply the number of miles driven, as shown on the car’s odometer (or provided by the vehicle's telematics device), times the per-mile rate shown on the Rental Contract. The per gallon rate is used if you buy fuel during the rental and provide us with a receipt on our request, but the tank is not as full when you return the car as when you received the car (by using the factory installed gauge, rounded down to the nearest 1/8 tank), times the per-gallon rate shown on the Rental Contract.
Although two methods are used for ease of calculation, the per mile and per-gallon rates produce approximately the same result. Some of our cars are equipped with onboard telematics which record the actual amounts of fuel in the gas tank. In the event your car has such a device, you will be charged for the actual amount of gasoline needed to fill the tank based on the reading of this device.
2) If you accept the fuel service option at the beginning of your rental, you will be charged as shown on the Rental Contract for that purchase and you will not pay us a fuel service charge. If you choose this option, you will not incur an additional fuel service charge, but you will not receive any credit for fuel left in the tank at the time of return. If you accept the partial fuel service option at the beginning of your rental, you will be charged as shown on the Rental Contract for that purchase and you will pay a fuel service charge for any fuel not covered by the partial fuel service option. The per-gallon cost of the fuel service option will always be lower than the fuel service charge. The cost of refueling the car yourself at a local service station may be lower than the fuel service charge or the fuel service option. You acknowledge that the fuel service charge is not a retail sale of fuel.
3) You may avoid a fuel service charge if you return the car with the fuel tank as full as when you received it and, if requested by us, present a receipt for your fuel purchase. If you put fuel into the car, you must use the correct fuel (having the grade of gasoline stated on the car fuel information decal, or on-road diesel). Do not use ethanol fuel even if the car states that it is a flex-fuel vehicle.
16. e-Toll. If you do not pay cash for tolls or the roadway does not accept cash payment, you automatically opt into our e-Toll service, pursuant to which you agree to pay us or our toll program administrator, with whom we will share your credit card/debit information, for all tolls incurred during your rental and all related fees, charges and penalties. Under the e-Toll program, once you pass through an electronic toll, you will pay a convenience fee of $3.95 for each day of the entire rental period, including any days on which e-Toll is not used, up to a maximum of $19.75 per rental month, plus incurred tolls at the maximum prevailing rates posted by the toll authority. You can avoid the convenience fee and any other charges by paying the toll in cash, using your own electronic toll device, or avoiding any cashless toll road or passage. The e-Toll charges may take 4-8 weeks after the rental concludes to be billed to your credit card/debit card on file.
17. Fines, Expenses, Costs and Administrative Fees. You’ll pay or reimburse us for all fines, penalties, interest, and court costs for parking, traffic, toll and other violations, including storage liens and charges incurred as a result of your rental. You will also pay a reasonable administrative fee with respect to any violation of the Rental Agreement, such as for repossessing or recovering the car for any reason. You agree we may, in our sole discretion, pay all tickets, citations, fines, penalties and interest on your behalf directly to the appropriate authority and you will pay us for what we paid to the appropriate authority or their designated agents plus a reasonable administrative fee and any attorneys' fees and expenses we incur. You agree and acknowledge that we cooperate with all federal, state/provincial, municipal and local officials charged with enforcing these infractions to provide any information necessary as they may request or may otherwise be required.
You authorize us to release the rental and credit/debit card information regarding your rental to ATS Processing Services, LLC (ATS), Violation Management Services (VMS), or another agent we authorize to act on our behalf for the purpose of processing and billing you for any tickets, citations, fines and penalties incurred by you or assessed against us or the car during your rental plus a reasonable administrative fee not to exceed $50 per violation. You authorize as our agent ATS, VMS or another agent we appoint to bill you directly to the credit/debit card you used to rent the car. You authorize ATS, VMS or another agent we authorize to contact you directly regarding any tickets, citations, fines and penalties incurred by your or assessed against us or to our car while the car was rented to you.
In the event we use a third party collection service or agent to resolve any tickets, citations, fines, penalties, and interest, you agree to pay all costs and collection fees including but not limited to administrative and legal costs to such agent upon demand without protest. You acknowledge that you have no right to contest any such infraction or enter any plea other than guilty or no contest unless we consent to your action, provided that the penalty for the infraction is only the payment of money and does not involve any other administrative, civil, or criminal penalty.
You agree to indemnify and hold us ATS, VMS and any other agent we authorize harmless for any such tickets, citations, fines, penalties, interest and administrative fees.
18. Roadside Assistance. Roadside assistance is available to all renters. In some instances, you may purchase added protection under a roadside assistance plan (a "Roadside Assistance Plan") in which Avis offers to cover potential costs associated with lost keys, remote entry devices, lockouts, flat tires, towing (if the car becomes inoperable), jump starts, or emergency fuel delivery (up to 3 gallons). If you do not purchase the Roadside Assistance Plan in advance, you may incur added costs for providing the above referenced services. When paying in advance for a Roadside Assistance Plan, you will pay for any full or partial day at the rate specified in the Rental Contract. There are no refunds if you do not use the Roadside Assistance Plan. Once purchased, you cannot cancel or rescind the Roadside Assistance Plan during the rental.
19. Emergency Sickness Protection (ESP). ESP where available, is available only to Canadian renters and international renters with valid non U.S. passports. You’ll pay for ESP if you accept it. You’ll be charged the ESP rate per day for a full day even if you don’t have the car for the entire day. ESP is offered by an independent insurer and additional information regarding ESP can be found on the Avis website at www. Avis.com.
20. Personal Accident and Effects Insurance (PAE). You’ll pay for PAE and PAE-Plus (where available) if you accept it. You understand that you will be charged the PAE rate per day for a full day even if you don’t have the car the entire day. Visit www.Avis.com for additional information, terms and coverage limits.
21. Liability Protection. Except with respect to rentals in California and Texas, anyone driving the car who is permitted to drive it by the Rental Agreement will be protected against liability for causing bodily injury or death to others or damaging the property of someone other than the authorized driver and/or the renter up to the minimum financial responsibility limits required by the law of the jurisdiction in which the accident occurs. The limit for bodily injury sustained by any one person includes any claim for loss of that person’s consortium or services. Where applicable law extends this protection to a non-Permitted Driver, the same limits will apply. Except where required by law to be primary or excess, any protection provided by us shall be secondary to, and not in excess of, any applicable insurance available to you, or any other driver, from any other source, whether primary, excess, secondary or contingent in any way. If this protection is extended by operation of law to anyone not permitted by the Rental Agreement to drive the car, or to any person or instance where coverage is not intended to be afforded by the Rental Agreement, the financial responsibility limits of the jurisdiction in which the accident occurred will apply.
You agree that we can provide coverage under a certificate of self-insurance or an insurance policy, or both, as we choose. In any case, a copy of the policy and/or certificate will be available for your inspection at our main office. You understand that unless required by applicable law, we will not provide (a) coverage for fines, penalties, punitive or exemplary damages; (b) coverage for bodily injury to you, or your death while not a driver, or any member of your family or the driver’s family related by blood, marriage or adoption residing with you or them; or the drivers family, or to a fellow employee arising out of or in the course of employment; (c) defense against any claim, unless we are required to provide primary protection, but in such event not after the applicable limits of protection that we furnish are tendered; (d) supplementary no fault, noncompulsory uninsured or under-insured motorist coverage, and any other optional or rejectable coverage, and you and we reject all such coverages to the extent permitted by law. Where any of these coverages are required or implied by law, the limits will be the minimum required under the applicable statute. Where permitted by law, you are rejecting uninsured or underinsured motorist and all optional automobile insurance coverages and under any policy of insurance or certificate of self-insurance in connection with the Rental Agreement, for you and all other passengers in the car. You understand that uninsured and underinsured motorist coverage protects you and other passengers in a car for losses and damages suffered if injury is caused by the negligence of a driver who does not have any insurance or has insufficient insurance to pay for losses and damages. There is no coverage in Mexico, and the car may not be taken into Mexico under any circumstances, unless special arrangements are made at the renting location for separate Mexican insurance, where such insurance is available.
22. Supplemental Liability Insurance (SLI) & Exclusions. If you elect to purchase SLI, coverage will be provided to you and any authorized driver under an excess coverage automobile policy issued to Avis. SLI provides protection for third party automobile claims for the difference between the minimum financial responsibility limits provided under paragraph 21 above and a maximum combined single limit of liability of $1,000,000 or $2,000,000 depending on the jurisdiction of rental and vehicle type for bodily injury, death or property damage for each accident. This coverage is provided under a policy of excess liability insurance more fully described in the available brochure and is subject to all of the conditions and limitations described in paragraph 21 above, except that notwithstanding anything contained in the Rental Agreement, the terms of the policy will at all times control. SLI does not apply to liability for bodily injury or property damage arising out of any “prohibited use of the car” as described in paragraph 14 of the Rental Agreement, all of which are exclusions to SLI. Other exclusions to SLI are listed in the SLI policy. You understand that you will be charged the rate per day for a full day even if you don’t have the car for the entire day.
23. Indemnification and Waiver. You shall defend, indemnify, and hold us, our parent and affiliated companies harmless from all losses, liabilities, damages, injuries, claims, demands, awards, costs, attorney fees, and other expenses incurred by us in any manner from this rental transaction or from the use of the car by you or any person, including claims of, or liabilities to, third parties. You may present a claim to your insurance carrier for such events or losses; but in any event, you shall have final responsibility to us for all such losses. YOU WAIVE ANY CLAIM AGAINST US FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE RENTAL. You agree that if the rental takes place at a location operated by an Avis System Licensee, any claim by you, including one that alleges unfair, deceptive or unconscionable conduct, your sole right and remedy is against that Avis System Licensee and not Avis Rent A Car System, LLC, its parent or any of its affiliated companies.
24. Property in the Car. We are not responsible for loss of, theft, or damage to any property in or on the car, in any service vehicle, such as a transit van or bus, on our premises, or received or handled by us, regardless of who is at fault. You’ll be responsible to us for claims by others for loss or damage caused by your property.
25. Currency Conversion. If you use a credit or charge card that is issued by a financial institution outside of the United States and your charges are billed to us in a currency other than U.S. Dollars, the full amount of your charges will be converted to the card account’s billing currency by us unless you have instructed us not to perform the conversion process on your personal account profile or submitted a written request in advance to have the currency conversion performed by your card issuer. Our conversion will be based on a conversion rate published by Reuters or another independent reporting service and will incorporate a processing charge no higher than 3% applied to all amounts relating to the transaction. This charge will replace the currency conversion processing charge applied by your card issuer. You understand that your card issuer has a currency conversion process; that you have chosen not to use your card issuer’s currency conversion process; and that you will have no recourse against your card issuer with respect to any matter related to the currency conversion or disclosure thereof.
26. Error in Rental Charges. The charges shown on the return record are not final and are subject to review. You’ll pay any undercharges and you’ll receive a refund for any overcharges we discover on review.
27. Collections. If you do not pay all amounts due to us under the Rental Agreement upon demand, including all charges, fees, expenses, fines, penalties, and all matters associated with the rental of the car including, without limitation, payment for loss of or damage to the car, rental charges, parking, red light and traffic fines and penalties, toll charges, towing, storage and impoundment fees, we will take the following actions: a) You agree to pay a late charge of 1 & 1/2% per month on the past due balance or the highest rate permitted by applicable law, whichever is less (collectively, “Charges”). b) You agree to also pay for any costs that we incur in seeking to collect such Charges including, without limitation, court costs and attorney’s fees in addition to any administrative fees, cost of recovery, insufficient funds fees and collection fees (collectively, “Costs”). If the law permits, you authorize us and our collection agent, to contact you or your employer, at your place of business about the payment of any past due Charges or Costs. You also agree that we or our collection agent(s) may access the personal information that you provided to us in any effort to collect any Charges or Costs under this section and may use the address provided by you on the Rental Contract, or in any customer profile, as the place to send any demands or collection notices. c) In the event that you presented a credit card or debit card for payment, you understand that we may report such deficiency to an appropriate credit reporting agency and you also authorize us to share that credit and debit card information with third party collection agents and further authorize us or our collection agents to charge any amounts due to us including, but not limited to, the Charges and Costs referenced above, to that credit or debit card.
28. Arbitration. Pre-Dispute Resolution Procedure: Before asserting a claim in any proceeding (including, but not limited to, in an individual arbitration proceeding or in a small claims court proceeding), you and Avis agree that each shall give the other party written notice of the claim to be asserted 30 days before initiating a proceeding and make a reasonable good faith effort to resolve the claim. If you intend to assert a claim against Avis, you must send the written notice of the claim to Attention: Avis Rent A Car System, LLC, 6 Sylvan Way, Parsippany, New Jersey, 07054 Attn: Legal Department. If Avis intends to assert a claim against you, we will send the written notice of the claim to you at your address appearing in our records. The parties may, but are under no obligation to, engage in privileged settlement negotiations during this 30 day period. NO SETTLEMENT DEMAND OR SETTLEMENT OFFER USED IN THIS PRE-DISPUTE RESOLUTION PROCESS MAY BE USED IN ANY PROCEEDING, INCLUDING AS EVIDENCE OR AS AN ADMISSION OF ANY LIABILITY OR DAMAGES (OR LACK THEREOF). Dispute Resolution: (Not applicable if mandatory arbitration is prohibited by law). Except as otherwise provided below, in the event of a dispute that cannot be resolved informally through the pre-dispute resolution procedure, all disputes between you and Avis arising out of, relating to or in connection with your rental of a car from Avis and the Rental Agreement shall be exclusively adjudicated by binding arbitration through the American Arbitration Association (“AAA”) pursuant to the AAA’s then-current rules for commercial arbitration. There is an impartial arbitrator but no judge or jury in arbitration. Both parties waive the right to jury trial. Arbitration procedures are simpler and more limited than rules applicable in court and review by a court is limited.
YOU AND AVIS AGREE THAT ANY SUCH ARBITRATION SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ARBITRATION PROCEEDING. Notwithstanding any provision in the Rental Agreement to the contrary, if the class action waiver in the prior sentence is deemed invalid or unenforceable, neither you nor we are entitled to pursue dispute resolution by binding arbitration. If you are an individual (instead of, for instance, a partnership, corporation, or other form of entity or non-natural person), in the event that (1) your claim is less than $10,000, and (2) you are able to demonstrate that the costs of arbitration will be prohibitive as compared to costs of litigation, Avis will pay as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive as compared to the cost of litigation. This arbitration agreement is subject to the Federal Arbitration Act. The arbitrator’s award may be entered in any court of competent jurisdiction. Notwithstanding any provision in the Rental Agreement to the contrary, the parties agree that if Avis seeks to delete or materially modify the agreement to arbitrate from this dispute resolution provision, any such deletion or material modification will not apply to any individual claim(s) of which you have already provided notice to Avis. Information on AAA, its rules and procedures, and how to file an arbitration claim can be found by contacting AAA at 800-778-7879 or on its website at http://www.adr.org.
Disputes and claims that are within the scope of a small claims court’s authority, as well as disputes and claims regarding personal injury and/or damage to or loss of a car related to your Avis rental, are exempt from the foregoing dispute resolution provision.
29. Communication Services and Satellite Radio. You acknowledge that the car may be equipped with a communication service (such as OnStar or a similar service) (a "Communication System"), that provides emergency notification, navigation, diagnostics, tracking and other services, and a receiver for receiving audio signals from subscription satellite radio services to which Budget may subscribe ("Satellite Radio"). You expressly authorize all of those services. You acknowledge that you understand that a Communication System, such as OnStar, requires the car’s electrical system and equipment, cellular service and satellite technologies to be available and operating to function properly. Not all services offered by the Communication System provider are available on all cars. The Communication System acts as a link to existing emergency and other service providers. Services are limited by, and neither the Communication System provider nor Budget is liable for, conditions or services outside their control. Any information (e.g. navigational route support) provided through a Communication System is on an “as is” basis. The Communication System provider (including OnStar), its service providers and Budget will not be liable to you or any user of the Communication System in connection with the use of such information. You understand and agree that the Communication System provider may provide us and/or law enforcement with all necessary information to enable us and/or law enforcement to locate the car, if you fail to return the car when and where required under the Rental Agreement. You agree to release and hold us, and the Communication System providers, harmless for any Communication System failures. You also agree to limit claims against the Communication System provider for damages for any losses under any theory to the pro rata portion of the rate for use of the car for one day. If your rental car has active Communication System equipment, you understand that your use of the car is subject to the terms and conditions of the Communication System provider, including system and service limitations, warranty exclusions, limitations of liability, wireless service provider terms, privacy practices relating to the Communication System provider's collection, use and sharing of information about you and the car, and the application of other relevant provisions including responsibilities you have when using the Communication System. You should review the Communication System provider's website for details regarding their Terms and Conditions and Privacy Statement. Details regarding the OnStar Terms and Conditions and Privacy Statement are available at OnStar.com. By proceeding to rent the car and sign this contract, you authorize the provision of the Communication System in accordance with and agree to be bound by the Terms and Conditions and Privacy Statement of the Communication System provider. Not every car is equipped with a Communication System and/or Satellite Radio. Some cars in our fleet may have a Communication System and/or Satellite Radio equipment, however, such equipment may not be active. We may charge separately for access to Satellite Radio as an optional accessory on the Rental Contract and the Rental Receipt. We may establish an access code for Satellite Radio or program the car not to give you access to Satellite Radio unless you have reserved that option in advance. If we provide you access to Satellite Radio based on your advance reservation, you will be charged for access whether or not you use this option. Unless you are advised that you have a car with a Communication System and/or Satellite Radio, you will not have access to the systems and you should not rely upon them or take steps to activate them. Renters shall not activate any service and in the event that a renter does activate a service in violation of this provision, the renter agrees to be completely responsible for the annual subscription and/or cancellation fees(s) for that service.
30. Additional Services and Products. From time to time we may offer additional services and/or products with associated terms and conditions or terms of use. If you purchase and/or use these services or products you agree to be bound by such associated terms and conditions or terms of use, which are incorporated herein by reference.
31. GPS by Garmin® At various locations, Avis may offer for rental a Garmin® Global Positioning System ("GPS") receiver for your use. If you rent such a unit you will pay the additional daily charge shown on the Rental Contract. This unit is not part of the car. You are responsible for any loss or damage to the unit and its accessories regardless of cause even if you have accepted LDW or PEP. If the unit and/or its accessories are lost or damaged so as to, in our sole opinion, require repair or replacement, you will pay us its repair or full retail cost, which may be as much as $499. If you return the unit to a location other than the renting location without our authorization, you will pay us a fee for that unauthorized return.
32. Use of GPS Tracking Devices. We use GPS tracking devices to track or locate cars which may be late for their scheduled return, reported stolen, suspected of being lost, stolen, or abandoned or as may be required or requested by law enforcement, or to identify cars which have been damaged and may require roadside assistance, when we have a good faith belief that there is an emergency that poses a threat to your safety or the safety of another person, or as necessary to defend, protect or enforce our rights in connection with the use of our products and/or services. You should have no expectation of privacy or confidentiality as to the places where the car is driven while rented to you.
For a copy of our Privacy Notice, please go to www.avis.com/privacy or write to Privacy Officer, Avis, 6 Sylvan Way, Parsippany, NJ 07054
33. Connected Car & Location Data.
Equipment. Certain cars contain devices that monitor the car’s condition, performance and operation, track fuel consumption, distance travelled, location and other information (the “Connected Car Data”), and may transmit such Connected Car Data to us, our third party providers and/or the car manufacturer. Some or all of these communications are turned on all the time, even when other services or other media in the car are turned off.
We cannot guarantee that a car without these features will be available at your time of rental.
These devices may have been installed by us, on our behalf, or by the car manufacturer. If the devices are installed by the car manufacturer, the car manufacturer will process the Connected Car Data in accordance with its privacy notice. We do not provide the car manufacturer with your personally identifiable information ("PII"), unless authorized by you, or is necessary in connection with the provision of services provided through such car manufacturer, or is required by law. We may enter into agreements with car manufacturers to receive some or all of the Connected Car Data collected by these devices. We may use a third party to process the Connected Car Data on our behalf. We do not provide the third party processor with your PII, unless authorized by you, necessary in connection with the provision of services provided through such third party, or required by law.
Uses. If equipped and where permitted by law, we use these devices and the Connected Car Data for some or all of these purposes: (i) to provide certain aspects of our services to you e.g. remote lock/unlock, remote disable engine/cancel ignition, and automatically transmit vehicle data such as location, odometer, fuel level and other data during the rental; (ii) to manage your car rental e.g. start your rental, exchange or upgrade your car; (iii) to enable us to better understand how our cars are being used; (iv) to optimize our operations; (v) to assist in the handling of any liability or property damage claims; (vi) to provide roadside assistance services; (vii) to assist in the recovery of cars which are overdue, lost or reported stolen, or suspected of being lost or stolen; (viii) to develop new products and services and enhance our existing products and services; (ix) to respond to requests from law enforcement and/or regulatory authorities; (x) as necessary to defend, protect or enforce our rights in connection with the use of our products and/or services, (xi) to protect the rights and/or property of Avis or third parties; (xii) when we have a good faith belief that there is an emergency that poses a threat to your safety or the safety of another person, or in other circumstances in which we reasonably believe our cars are being or have been used in violation of law or otherwise in the commission of a crime; and (xiii) to comply with law. Connected Car Data is collected, used, retained & disclosed for purposes stated in the Privacy section below.
Privacy. We collect, use and share your PII with Avis System affiliates, licensees and other third parties to: (a) provide and administer the services you request, including use of corporate discounts and loyalty programs; (b) carry out relevant identity, fraud, security, driving license and credit checks; (c) maintain, develop and improve the administration and management of our services; (d) protect our interests and enforce our rights, including pursuing available remedies or limiting damage that we may sustain; (e) protect the rights, privacy, safety and/or property of you and others; (f) comply with or as permitted by law; and (g) provide you with information about goods and services we think may interest you, unless you opt out. You may limit the use and sharing of your PII for marketing purposes, and you may access or correct your PII. Also see the Connected Car & Location Data section above. This information may be used by us during and after the rental period (if applicable law allows). To provide you services or in the course of our business operations, we may need to transfer your PII to locations outside of the country where you rented the car, and your PII may be subject to laws of other countries. By requesting and using our services, you expressly agree to our collection, use and sharing of your PII for as long as the law allows. For more detail about our privacy practices please see the full Privacy Notice which may be obtained at www.avis.com/privacy or by writing to Privacy Office, Avis Budget Group Inc., 6 Sylvan Way, Parsippany, NJ 07054.
Download of Your Address Book and Other Information from Your Mobile Device. Some of our vehicles allow you to connect your personal phone or device via Bluetooth to the vehicle's electronic system. If you choose to do so, the vehicle may automatically load your address book, store your incoming, outgoing and missed telephone calls, and other information from your device. You should follow the steps displayed on the vehicle system screen to delete this information and the device from the vehicle's memory. Avis is not responsible for assuring the privacy of any such information, and cannot guarantee that other persons you do not authorize will gain access to this information after you return the vehicle.
34. Other Important Provisions. We may transfer our rights and obligations under these Terms and Conditions to another party, but this will not affect your rights or the obligations of the provider under the Rental Agreement. You may only transfer your rights or obligations under these Rental Terms and Conditions to another person if we agree in writing. If we fail to insist that you perform any of your obligations, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. Each of the provisions of the Rental Agreement operate separately. If any court or competent jurisdiction decides that any discrete provision of them is unlawful or unenforceable, the remaining provisions will remain in full force and effect.
35. Cooperation. You agree to cooperate and coordinate with Avis generally and to take any actions Avis reasonably requests in connection with (i) this Rental Agreement, (ii) your use and return of the car, and (iii) any disputes, actions, proceedings, suits, and investigations related to this Rental Agreement or your use of the car, including without limitation, execution and delivery of any documents Avis reasonably requests, giving testimony under oath, and taking any other actions Avis reasonably requests related to this Rental Agreement or your car rental.
36. State Specific Notices. The following notices and requirements apply if you rent a car from Avis in any of the following states or if you take a car into any of the following states:
CANADA:
Valid Driver's License. As the renter or signatory of this Agreement, you certify that you hold a valid driver’s license for the appropriate class authorizing you to drive the car or cars described in the contract and you undertake to ensure that any person called upon to drive the said car or cars also holds a valid driver’s license for the appropriate class pursuant to local law.
Loss Damage Waiver. In Canada, if you accept LDW, there may nevertheless be a non-waivable amount for which you will be responsible in the event of loss or damage to the car, which amount will be specified on the Rental Contract at the time of rental. Currently this amount is a maximum of CA $500.
Liability Protection: Anyone driving the car who is permitted to drive it by the Rental Agreement will be protected against liability for causing bodily injury or death to others or damaging the property of someone other than the driver and/or the renter up to the minimum financial responsibility limits required by the law of the jurisdiction in which the accident occurs. The limit for bodily injury sustained by one person includes any claim for loss of that person’s consortium or services. Where the law extends this protection to a non-Permitted Driver, the same limits apply. Except where required by law to be primary, any protection provided by us shall be secondary to any applicable insurance available to you or any other driver from any other source, whether primary, excess, secondary or contingent in any way. Such protection will be provided by us according to the terms and subject to all of the conditions of a standard automobile liability insurance policy, issued in the jurisdiction in which the accident occurs, including all requirements as to notice and cooperation on your part, which are hereby made a part of this Agreement. You agree that we can provide this protection under a certificate of self-insurance or an insurance policy or both as we choose. In any case, a copy of the policy and/or certificate will be available for your inspection at our main office. You understand and agree that unless required by applicable law we will not provide:
1. coverage for fines, penalties, punitive or exemplary damages;
2. coverage for bodily injury to you, or your death, while not a driver, or any member of your family or the driver’s family;
3. defense against any claim after applicable limits or coverage that you furnish have been tendered;
4. supplementary no fault, non-compulsory uninsured or undersigned motorist coverage, and any other optional or rejectable coverage, and you and we reject all such coverages where and to the extent permitted by law. Where any of these coverages are required or implied by law, the limits shall be the minimum required under the applicable statute.
ARIZONA:
Return of Car. Arizona Revised Statute Section 13-1806 provides the following, "A person commits unlawful failure to return rented property if, without notice to and permission of the lessor of the property, the person knowingly fails without good cause to return the property within seventy-two hours after the time provided for in the rental agreement. Unlawful failure to return rented or leased property if the property is a motor vehicle is a class 5 felony." The maximum penalty for this offense is imprisonment for 2 years and a fine of not more than $150,000 for the first offense.
Liability Protection. YOU ACKNOWLEDGE THAT, PURSUANT TO ARIZONA REVISED STATUTES SECTION 28-2166, AVIS DOES NOT EXTEND ANY OF ITS MOTOR VEHICLE FINANCIAL RESPONSIBILITY OR PROVIDE PUBLIC LIABILITY INSURANCE COVERAGE TO THE RENTER, ANY PERMITTED DRIVER OR ANY OTHER DRIVER.
CALIFORNIA:
NOTICE ABOUT YOUR FINANCIAL RESPONSIBILITY AND OPTIONAL DAMAGE WAIVER
You are responsible for all collision damage to the rented vehicle even if someone else caused it or the cause is unknown. You are responsible for the cost of repair up to the value of the vehicle, and towing, storage, and impound fees.
Your own insurance, or the issuer of the credit card you use to pay for the vehicle rental transaction, may cover all or part of your financial responsibility for the rented vehicle. You should check with your insurance company, or credit card issuer, to find out about your coverage and the amount of the deductible, if any, for which you may be liable.
Further, if you use a credit card that provides coverage for your potential liability, you should check with the issuer to determine if you must first exhaust the coverage limits of your own insurance before the credit card coverage applies.
The cost per day of the optional damage waiver is stated on your Rental Contract, Rental Receipt or other documents which make up the Rental Agreement.
Liability Protection. With respect to rentals commencing in California, the Rental Agreement does not afford you, or any other driver, any insurance or protection against liability in those two states. You nevertheless agree to promptly notify us of any accident in which the car is involved and to assist and cooperate with us in the investigation, including any police investigation and handing of such accident or claim of liability against you or us arising out of such accident or otherwise out of your rental. You also agree to promptly advise us of any suit, claim or communication you receive, or which you know another driver of the car receives, that is related to any such accident. You will report any accident or loss involving the car to the police and/or motor vehicle department, as required by local law.
COLORADO:
THIS CONTRACT OFFERS, FOR AN ADDITIONAL CHARGE, A COLLISION DAMAGE WAIVER TO COVER YOUR RESPONSIBILITY FOR DAMAGE TO THE VEHICLE. YOU ARE ADVISED NOT TO SIGN THIS WAIVER IF YOU HAVE RENTAL VEHICLE COLLISION COVERAGE PROVIDED BY CERTAIN GOLD OR PLATINUM CREDIT CARDS OR COLLISION INSURANCE ON YOUR OWN VEHICLE. BEFORE DECIDING WHETHER TO PURCHASE THE COLLISION DAMAGE WAIVER, YOU MAY WISH TO DETERMINE WHETHER YOUR OWN VEHICLE INSURANCE AFFORDS YOU COVERAGE FOR DAMAGE TO THE RENTAL VEHICLE AND THE AMOUNT OF THE DEDUCTIBLE UNDER YOUR OWN INSURANCE COVERAGE. THE PURCHASE OF THIS COLLISION DAMAGE WAIVER IS NOT MANDATORY AND MAY BE WAIVED.
CONNECTICUT:
To determine the annualized charge for Loss Damage Waiver ("LDW" or "PDW"), multiply the daily rate found on page 1 of the Rental Contract by 365 days. Loss Damage Waiver covers loss or damage due to theft, collision, vandalism, or any other cause. Whether or not you accept Loss Damage Waiver, or if Loss Damage Waiver is not permitted, you are responsible for the loss or damage to the car that is caused by you or by an authorized additional driver through intentional or willful and wanton misconduct; driving while intoxicated or using drugs; participation in any organized or racing competition; transporting persons or property for hire; commission of a felony or an act that could be a felony; failure to complete an accident or theft report; use or operation by an unauthorized driver; violation of the terms of the Rental Agreement; operating off paved roads, use to push or tow something; or obtaining car through fraud or misrepresentation. You should examine your personal auto insurance policy or credit card, including deductible and limit of coverage, because it may cover loss or damage and personal injury incurred while you are using or operating a rental car. If your responsibility for any loss or damage is covered by your own insurance, you will authorize Avis to deal with the carrier. Avis will refund any sum collected above the amount of the cost of repair.
DISTRICT OF COLUMBIA
Car Seats for Children. Pursuant to D.C. Code Section: § 50–1703, the operator of a motor vehicle may not transport any child of less than 3 years of age unless the child is properly restrained in a child restraint seat. The operator of a motor vehicle shall not transport any child under 16 years of age unless the child is properly restrained in an approved child safety restraint system or restrained in a seat belt. Children under 8 years of age shall be properly seated in an installed infant, convertible (toddler) or booster child safety seat, according to the manufacturer’s instructions. A booster seat shall only be used with both a lap and shoulder belt. A parent or legal guardian may transport his or her own child without restraint if that person is transporting a number of his or her own children of less than 16 years of age which exceeds the number of passenger positions equipped with safety belts in the motor vehicle. However, an unrestrained child may not be transported in the front seat of a motor vehicle.
Return of Car: WARNING - Failure to return the car you rent in accordance with the terms of the Rental Agreement may result in a criminal penalty of up to 3 years in jail.
FLORIDA:
Return of Car. Failure to return rental property or equipment upon expiration of the rental period and failure to pay all amounts due (including costs for damage to the property or equipment) are evidence of abandonment or refusal to redeliver the property, punishable in accordance with section 812.155, Florida Statutes.
Liability Protection. The valid and collectible liability insurance and personal injury protection insurance of any authorized rental or leasing driver is primary for the limits of liability and personal injury protection coverage required by §§ 324.021 (7) and 627.736, Florida Statutes.
HAWAII:
1. LDW is optional. 2. LDW entails an additional charge. 3. The actual charge per day for LDW is stated on your Rental Contract, Rental Receipt or other documents which make up the Rental Agreement. 4. All restrictions, conditions, and provisions of LDW are in Paragraph 13. 5. The renter or authorized driver may already be covered for damage to rental vehicle through their own insurance policy and should examine the policy to determine whether the policy provides coverage for damage, loss, or loss of use to a rented vehicle, and the amount of the deductible. 6. By entering into the rental agreement, renter may be liable for damages, loss, or loss of use to rental vehicle. Renter has read, understands and acknowledges this disclosure.
ILLINOIS:
This contract offers, for an additional charge, a collision damage waiver to cover your financial responsibility for damage to the rental vehicle. The purchase of a collision damage waiver is optional and may be declined. You are advised to carefully consider whether to sign this waiver if you have rental vehicle collision coverage provided by your credit card or collision insurance on your own vehicle. Before deciding whether to purchase the collision damage waiver, you may wish to determine whether your own vehicle insurance affords you coverage for damage to the rental vehicle and the amount of deductible under your own insurance coverage.
INDIANA:
1. LDW is optional. 2. LDW entails an additional charge. 3. The actual charge per day for LDW is LDW is stated on your Rental Contract, Rental Receipt or other documents which make up the Rental Agreement.. 4. All restrictions, conditions, and provisions of LDW are in Paragraph 13. 5. The renter or authorized driver may already be covered for damage to rental vehicle through their own insurance policy and should examine the policy to determine whether the policy provides coverage for damage, loss, or loss of use to a rented vehicle, and the amount of the deductible. 6. By entering into the rental agreement, renter may be liable for damages, loss, or loss of use to rental vehicle. Renter has read, understands and acknowledges this disclosure.
IOWA:
NOTICE: THIS CONTRACT OFFERS, FOR AN ADDITIONAL CHARGE, A COLLISION DAMAGE WAIVER TO COVER ALL OR PART OF YOUR RESPONSIBILITY FOR DAMAGE TO THE RENTAL VEHICLE. BEFORE DECIDING WHETHER TO PURCHASE THE COLLISION DAMAGE WAIVER, YOU MAY WISH TO DETERMINE WHETHER YOUR OWN AUTOMOBILE INSURANCE AFFORDS YOU COVERAGE FOR DAMAGE TO THE RENTAL VEHICLE AND THE AMOUNT OF THE DEDUCTIBLE UNDER YOUR OWN INSURANCE COVERAGE. THE PURCHASE OF THIS COLLISION DAMAGE WAIVER IS NOT MANDATORY AND MAY BE DECLINED.
KANSAS:
NOTICE: THIS CONTRACT OFFERS, FOR AN ADDITIONAL CHARGE, A COLLISION DAMAGE WAIVER TO COVER YOUR RESPONSIBILITY FOR DAMAGE TO THE VEHICLE. BEFORE DECIDING WHETHER TO PURCHASE THE COLLISION DAMAGE WAIVER, YOU MAY WISH TO DETERMINE WHETHER YOUR OWN AUTOMOBILE INSURANCE AFFORDS YOU COVERAGE FOR DAMAGE TO THE RENTAL VEHICLE AND THE AMOUNT OF THE DEDUCTIBLE UNDER YOUR OWN INSURANCE COVERAGE. THE PURCHASE OF THIS COLLISION DAMAGE WAIVER IS NOT MANDATORY AND MAY BE WAIVED.
LOUISIANA:
NOTICE: IF YOU HAVE COLLISION COVERAGE UNDER YOUR OWN AUTOMOBILE INSURANCE POLICY WRITTEN IN LOUISIANA, YOUR COLLISION COVERAGE AUTOMATICALLY EXTENDS TO RENTAL MOTOR VEHICLES PURSUANT TO R.S. 22:1296.
EVEN IF YOU ARE NOT A LOUISIANA INSURED, THE PURCHASE OF COLLISION DAMAGE WAIVER IS NOT MANDATORY AND MAY BE WAIVED. THIS CONTRACT OFFERS, FOR AN ADDITIONAL CHARGE, A COLLISION DAMAGE WAIVER TO COVER YOUR RESPONSIBILITY FOR DAMAGE TO THE VEHICLE. BEFORE DECIDING WHETHER TO PURCHASE THE COLLISION DAMAGE WAIVER, YOU MAY WISH TO DETERMINE WHETHER YOUR OWN AUTOMOBILE INSURANCE AFFORDS YOU COVERAGE FOR DAMAGE TO THE RENTAL VEHICLE AND THE AMOUNT OF THE DEDUCTIBLE UNDER SUCH COVERAGE.
MARYLAND:
Notice: This contract offers, for an additional charge, a collision damage waiver to cover your responsibility for damage to the vehicle. Before deciding whether to purchase the collision damage waiver, you may wish to determine whether your own automobile insurance affords you coverage for damage to the rental vehicle and the amount of the deductible under your own insurance coverage. The purchase of this collision damage waiver is not mandatory and may be waived. Maryland law requires that all Maryland residents' insurance policies with collision coverage automatically extend that collision coverage to passenger cars rented by the insureds named in the policy for a period of 30 days or less.
MASSACHUSETTS:
This contract offers, for an additional charge, a Collision Damage Waiver to cover your financial responsibility for damage to the rental vehicle. Your personal automobile insurance may already cover you for damage to a rental car. The purchase of a Collision Damage Waiver is optional and may be declined. For Massachusetts drivers: If you have an automobile policy on your personal vehicle with coverage for collision, your policy will cover collision damage to a rental vehicle, less the deductible on your policy. Drivers who hold policies in other states should check with their insurance agents to determine whether their policies extend to rental vehicles.
MICHIGAN:
Under Michigan law, Avis is liable for an injury caused by the negligent operation of the rented car only up to the maximum amounts of $20,000 because of bodily injury to or death of one (1) person in any one (1) accident and $40,000 because of bodily injury or death of two (2) or more persons in any one accident, and only if the car was being operated by the renter or other authorized driver or by the renter’s spouse, domestic partner, father, mother, brother, sister, son, daughter or other immediate family member. The renter may be liable to Avis up to those amounts, and to injured persons for amounts awarded in excess of those amounts.
MINNESOTA:
Under Minnesota law, a personal automobile insurance policy must: (1) cover the rental of this motor vehicle against damage to the vehicle and against loss of use of the vehicle; and (2) extend the policy's basic economic loss benefits, residual liability insurance, and uninsured and underinsured motorist coverages to the operation or use of a rented motor vehicle. Therefore, purchase of any collision damage waiver or similar insurance affected in this rental contract is not necessary. In addition, purchase of any additional liability insurance is not necessary if your policy was issued in Minnesota unless you wish to have coverage for liability that exceeds the amount specified in your personal automobile insurance policy.=
MISSOURI:
COLLISION DAMAGE WAIVER AND CAR RENTAL INSURANCE NOTICE: OUR CONTRACT OFFERS FOR AN ADDITIONAL CHARGE COLLISION DAMAGE WAIVER AND CAR RENTAL INSURANCE PRODUCTS. BEFORE DECIDING WHETHER TO PURCHASE ANY OF THESE OPTIONAL PRODUCTS, YOU MAY WISH TO DETERMINE WHETHER YOUR PERSONAL INSURANCE OR CREDIT CARD PROVIDES YOU COVERAGE DURING THE RENTAL PERIOD. THE PURCHASE OF ANY OF THESE OPTIONAL PRODUCTS IS NOT REQUIRED TO RENT A VEHICLE.
NEW YORK:
Loss Damage Waiver. This contract offers, for an additional charge, optional vehicle protection to cover your financial responsibility for damage or loss to the rental vehicle. The purchase of optional vehicle protection is optional and may be declined. You are advised to carefully consider whether to purchase this protection if you have rental vehicle collision coverage provided by your credit card or automobile insurance policy. Before deciding whether to purchase optional vehicle protection, you may wish to determine whether your credit card or your vehicle insurance affords you coverage for damage to the rental vehicle and the amount of deductible under such coverage.
Failure to completely and accurately fill out and return an incident report within ten days of receipt of this notice may make the authorized driver liable for damages sustained to the rental vehicle. Except where the damaged vehicle is determined to be a total loss and subject to salvage, the authorized driver or his or her insurer has seventy-two hours from the return of the vehicle to notify the rental vehicle company that he or she wishes to inspect the damaged vehicle. The inspection must be completed within seven business days of the return date of the vehicle. If the authorized driver or his or her insurer does not request this inspection within the seventy-two hour period, the authorized driver or his or her insurer will be deemed to have waived this right. If the rental vehicle company determines the damaged vehicle to be a total loss and subject to salvage, such seventy-two hour period for notification or waiver of the wish to inspect the damaged vehicle shall not apply, and such right to inspect the damaged vehicle shall expire ten business days from the authorized driver's receipt of this notice from the rental vehicle company at the return of the vehicle or receipt of the first mailing of this notice in the event of return of the vehicle by automation or after hours. Upon request of the authorized driver or his or her insurer, we will provide a copy of our estimate of the costs of repairing the damaged motor vehicle.
Who May Drive the Car. New York State Law prohibits the following practices by rental vehicle companies based upon race, color, ethnic origin, religion, disability, sex, marital status, or age: (1) refusal to rent; (2) the imposition of any additional charge (except in certain instances where the renter is under the age of 25). In addition, it is unlawful for any rental vehicle company to refuse to rent a vehicle to any person solely on the requirement of ownership of a credit card.
OREGON:
Our contracts offer, for an additional charge, a collision damage waiver to cover your responsibility for damage to the vehicle. Before deciding whether or not to purchase the collision damage waiver, you may wish to determine whether your own vehicle insurance affords you coverage for damage to the rental vehicle and the amount of the deductible under your own insurance coverage. The purchase of this collision damage waiver is not mandatory and may be waived.
PENNSYLVANIA:
REJECTION OF UNINSURED MOTORIST PROTECTION: You are rejecting uninsured motorist coverage under this rental or lease agreement, and any policy of insurance or self-insurance issued under this agreement, for yourself and all other passengers of this car. Uninsured coverage protects you and other passengers in the car for losses and damages suffered if injury is caused by the negligence of a driver who does not have any insurance to pay for losses and damages
RHODE ISLAND:
This contract offers, for an additional charge, a collision damage waiver to cover your responsibility for damage to the vehicle. Before deciding whether to purchase the collision damage waiver, you may wish to determine whether your own automobile insurance affords you coverage for damage to the rental vehicle and the amount of the deductible under your own insurance coverage. The purchase of collision damage waiver is not mandatory under this contract.
"Read the collision damage waiver disclosure provision contained in the Rental Agreement before signing this agreement."
Notice About Liability for Damage to the Rental Car
The State of Rhode Island requires us to provide the following information about your liability for damage to the rental car and the purchase of a damage waiver.
Insurance or Credit Card Coverage
Liability for any damage to the rental vehicle may be covered by your personal insurance policy or credit agreement. Check your insurance policy or credit card agreement about coverage.
Damage Waiver Coverage
A damage waiver is not insurance coverage. You do not have to purchase the Collision Damage Waiver. You can decline it. If you purchase a damage waiver, we will waive our right to hold you or any authorized driver liable for damage. Even if you buy the damage waiver, you and any authorized driver will remain liable for damage if any of the following apply:
(1) Damage or loss caused intentionally, willfully or wantonly by an authorized driver;
(2) Damage or loss occurring while an authorized driver operates the rental vehicle while legally intoxicated or under the influence of any illegal drug or chemical as defined or determined under the law of the state in which the damage occurred;
(3) Damage or loss caused while an authorized driver is engaging in any speed contest;
(4) Damage or loss caused while an authorized driver is using the vehicle to push or tow anything or using the vehicle to carry persons or property for hire, unless expressly authorized in the rental agreement;
(5) Damage or loss incurred while an authorized driver is driving outside the United States or Canada, or, if state restrictions are imposed by the rental agreement if such damage or loss is incurred outside of those states where operation of the vehicle is expressly authorized in the rental agreement;
(6) Damage or loss incurred while the vehicle is driven, with the renter's permission or accession, by anyone other than an authorized driver;
(7) Damage or loss incurred after the private passenger automobile was rented or an authorized driver was approved as a result of fraudulent information provided to the rental company;
(8) Damage or loss incurred as a result of commission of a felony by an authorized driver; and
(9) Damage or loss incurred if the vehicle is stolen and the renter or authorized driver fails to return the original ignition key, fails to file a police report within seventy-two (72) hours of discovering the theft, or fails to cooperate with the rental agency, police or other authorities in all matters connected with the investigation.
TEXAS:
Loss Damage Waiver. Your rental agreement offers, for an additional charge, an optional waiver to cover all or a part of your responsibility for damage to or loss of the vehicle. Before deciding whether to purchase the waiver, you may wish to determine whether your own automobile insurance or credit card agreement provides you coverage for rental vehicle damage or loss and determine the amount of the deductible under your own insurance coverage. The purchase of the waiver is not mandatory. The waiver is not insurance.
Liability Protection. With respect to rentals commencing in Texas, the Rental Agreement does not afford you, or any other driver, any insurance or protection against liability in those two states. You nevertheless agree to promptly notify us of any accident in which the car is involved and to assist and cooperate with us in the investigation, including any police investigation and handing of such accident or claim of liability against you or us arising out of such accident or otherwise out of your rental. You also agree to promptly advise us of any suit, claim or communication you receive, or which you know another driver of the car receives, that is related to any such accident. You will report any accident or loss involving the car to the police and/or motor vehicle department, as required by local law.
UTAH:
Failure to return the car within 72 hours of the date and time specified in the Rental Contract may result in criminal penalties up to 15 years imprisonment and a fine of up to $10,000, or both.
VIRGINIA:
THIS CONTRACT OFFERS, FOR AN ADDITIONAL CHARGE, A COLLISION DAMAGE WAIVER TO COVER YOUR RESPONSIBILITY FOR DAMAGE TO THE VEHICLE. BEFORE DECIDING WHETHER TO PURCHASE THE COLLISION DAMAGE WAIVER, YOU MAY WISH TO DETERMINE WHETHER YOUR OWN VEHICLE INSURANCE AFFORDS YOU COVERAGE FOR DAMAGE TO THE RENTAL VEHICLE AND THE AMOUNT OF THE DEDUCTIBLE UNDER YOUR OWN INSURANCE COVERAGE. THE PURCHASE OF THIS COLLISION DAMAGE WAIVER IS NOT MANDATORY AND MAY BE WAIVED.
VERMONT:
NOTICE: THE FAILURE TO RETURN A RENTED OR LEASED MOTOR VEHICLE WITHIN 72 HOURS AFTER THE DATE AND TIME SPECIFIED IN THE WRITTEN AGREEMENT WITHOUT EXTENDING THE DATE AND TIME IS A CRIME UNDER VERMONT LAW (13 V.S.A. §2592) AND MAY RESULT IN A CRIMINAL PENALTY OF UP TO FIVE YEARS IMPRISONMENT OR A $5,000.00 FINE, OR BOTH.
WISCONSIN:
WHAT IF YOU DAMAGE A RENTAL CAR?
We Must Provide You With An Important Notice About Your Liability For Damage To a Rental Car
NOTICE ABOUT LIABILITY FOR DAMAGE TO THE RENTAL CAR
The State of Wisconsin requires us to provide the following information about your liability for damage to a rental car and the purchase of a damage waiver. On rentals in Wisconsin, all provisions of this agreement are applicable, except to the extent of a conflict between the Wisconsin specific terms and the other terms of the agreement, in which case the Wisconsin specific terms shall govern.
LIABILITY FOR DAMAGE TO THE RENTAL CAR
The Rental Agreement makes you and any authorized driver liable for any damage to the rental car caused by an accident, or by intentional, reckless or wanton misconduct, or by theft that you may have intentionally caused. Pursuant to Wisconsin Statutes, Section 344.574(2) total liability for any damage is limited to:
(1) reasonable repair costs, less discounts available to us, or the fair market value of the car, whichever is less; and
(2) actual and reasonable costs incurred by the rental company for towing the private passenger vehicle and for storage of the private passenger vehicle during the period before the renter notifies the rental company of the damage to the vehicle or for 14 days after the damage occurs, which period is shorter
LIABILITY FOR DAMAGE AFTER THE RENTAL CAR HAS BEEN STOLEN
If a person who drives the rental car without your authorization causes damage to the car, you may be liable for the damage as though you or an authorized driver was driving the car unless you do all of the following:
(1) Refrain from leaving the ignition key in the car when you are not in the car.
(2) Always keep the ignition key in your possession.
(3) Immediately report to the local police if you learn the car has been stolen, or that an unauthorized person is driving the car.
(4) Cooperate fully with the local police by providing any information you know that may be helpful.
INSURANCE OR CREDIT CARD COVERAGE
Liability for any damage may be covered by your personal insurance policy or credit card agreement. Check your insurance policy or credit card agreement about coverage.
DAMAGE WAIVER COVERAGE
A damage waiver is not insurance coverage. If you purchase a damage waiver for the cost set forth in the Rental Agreement, we will waive our right to hold you or any authorized driver liable for damage. Even if you buy a damage waiver, you and any authorized driver will remain liable for damage if you violate paragraph 15, or any of the following apply:
(1) You cause, or any authorized driver causes, the damage intentionally or by reckless or wanton misconduct.
(2) The damage occurs while you, or any authorized driver, operates the car in this state while under the influence of an intoxicant or other drug, as described by the laws of this state.
(3) The damage occurs while you, or any authorized driver, operates the car in another state while under the influence of an intoxicant or other drug, as described by the laws of that state.
(4) The damage occurs while you, or any authorized driver, is engaged in a race, speed, or endurance contest.
(5) The damage occurs while you or any authorized driver is using, or has directed another to use, the car in the commission of a misdemeanor, or a felony, as defined by Wisconsin Statutes Section 939.60.
(6) The damage occurs while you are using, or any authorized driver is using, the car to carry persons or property for hire.
(7) The damage occurs while you are using, or any authorized driver is using, the car outside the United States and Canada, except as is permitted under the rental agreement.
(8) The damage occurs while the car is operated on a surface not intended for use by private passenger vehicles.
(9) You provide us misleading or false information in order to rent the car, which causes us to rent you the car when we would not have otherwise done so, or on terms to which we would not have otherwise agreed.
(10) You, or an authorized driver who was operating the car when an accident occurred, fail to promptly report, to us and the police, the accident resulting in damage to the car.
(11) The damage is caused by an unauthorized driver if you did not report a theft to the police within 24 hours after you learned the unauthorized driver took possession of the car, did not cooperate with the police in providing information about the theft,
NOTICE OF RIGHT TO INSPECT DAMAGE
If the car is damaged, we may not collect any amount for the damage unless you, or an authorized driver against whom we claim liability, have been promptly notified of your and your Insurers’ right to inspect the unrepaired car within two working days after we were notified of the damage. If you request, we must also give you a copy of any estimate we have obtained from a repair shop regarding any damage claim. Within 2 working days after receiving the estimates, you may request a second estimate from a competing repair shop and we must give you a copy of the second estimate.
COMPLAINTS
If you have any complaints about our attempt to hold you liable for damage or would like a copy of the state law that fully sets for your rights and obligations, contact:
Wisconsin Consumer Protection Bureau, P.O. Box 8911, Madison, WI 53708-8911 608-224-4960 (Madison area) or toll-free 1-800-422-7128.
ADDITIONAL FLORIDA NOTICE:
Supplemental Liability Insurance (SLI)
What is Supplemental Liability Insurance (SLI)?
Avis has Supplemental Liability Insurance ("SLI") available at all Florida locations.
SLI is a special optional service offered by Avis when you rent a car from Avis. It’s an “Excess Automobile Liability Insurance Policy” that provides additional liability insurance, within specified limits,
above the limits provided in the Rental Agreement. SLI insures you, and authorized operators as defined in the Rental Agreement against claims made by third parties against you, the customer, for bodily injury/death and property damage caused by the use or operation of an Avis rental vehicle as permitted in the Rental Agreement. SLI is a separate insurance policy issued to Avis by ACE American Insurance Company.
If you elect to accept SLI for an additional daily charge as shown on the Rental Agreement. The purchase of SLI is not required in order to rent a car from Avis.
What are the coverage limits provided by SLI?
The SLI coverage limits equal the difference between the minimum financial
responsibility limits, if any, provided under paragraph 21 of the Rental Agreement and the SLI maximum $2,000,000 combined single limit per occurrence.
When and where does SLI coverage apply?
You and authorized operators are covered while driving the rental car within the United States and Canada, but only if the car is rented and returned in the United States. Coverage does not apply in Mexico.
How do I report a claim?
If you are involved in an accident, you must complete an accident report and deliver it to the Avis rental location. In order to make a claim or give notice of a claim, send written notice to:
Avis Rent A Car System, Inc.
Attn: Claims
P.O. Box 61247
Virginia Beach, VA 23466
1-866-446-8376
How does SLI affect the application of your automobile or umbrella insurance policy?
Your personal insurance policy providing coverage on an owned automobile, or other personal policy, may provide additional coverage, and to that extent, SLI may provide a duplication of coverage.
Whether, at what point, and to what extent, your own policies apply can only be determined by your checking the terms of the policies themselves as these terms frequently vary. However, if SLI is accepted the protection afforded by SLI, and the limits of protection under the Rental Agreement, are primary to your own policies. This means that before your own policies would apply to pay a claim the $2,000,000 protection afforded by the combination of SLI and financial responsibility limits under the Rental Agreement limits would have to be exhausted. If you do not accept SLI your insurance, if any, is primary as stated om the Rental Agreement.
What exclusions apply to SLI?
The following highlights some of the exclusions that would preclude SLI. It is important that you read the rental agreement and the policy carefully for all exclusions.
*Any Prohibited Use of the Car as described in paragraph 14 of the Rental Agreement
*Bodily injury to or Property Damage to any Insured; nor, to the extent permitted by law in the state where the Rental
Agreement is signed, to Bodily Injury or Property Damage to any person who is related to any Insured by blood, marriage or adoption and residing in the same household.
*“Uninsured Motorist”/”Underinsured Motorist” coverage are not provided by the policy except in states where mandated by law up to maximum amount of $100,000 or in such amounts as mandated by law
*“No Fault” and other supplemental or optional coverages are not provided by the policy
*Punitive or exemplary damages to the extent permitted by law
Are there any special restrictions on the purchase of SLI?
In Florida, SLI may not be purchased if the term of the Rental Agreement is for more than 30 days, coverage may not be provided for more than 30 consecutive days; and if the Rental Agreement is extended beyond 30 days, the coverage may be extended for one time only, for a period not to exceed 30 days.
For more information call Avis toll-free at: 1-800-331-1212. Visit Avis online at avis.com. This is a summary only of SLI. The specific terms, conditions and exclusions thereof are subject to all provisions, limitations and exclusions contained in the rental agreement and the SLI policy issued by ACE American Insurance Company, one of the U.S.-based subsidiaries of ACE Limited (NYSE: ACE) “ACE” and the ACE logo are
service marks of the ACE Group, which is comprised of ACE Limited and its subsidiaries.
This summary is not intended to provide a complete description of the policy’s terms, conditions and exclusions. For additional details, we invite you to examine a copy of the policy, which is available for your inspection, upon request, at the Avis location at which you are renting. Avis employees, agents, or endorsees are not qualified to evaluate the adequacy of the renter’s existing coverage.
DISCLAIMER
This web-page is merely informative and under no circumstance it should be a sole source of information regarding car rentals in Canarias, there are a lot of local companies with a huge range of fleet options, prices and rental procedures.
SpainHireaCar.com: Madrid, Barcelona, Valencia, Sevilla, Zaragoza, Málaga, Murcia, Palma, Las Palmas de Gran Canaria, Bilbao, Alicante, Córdoba, Valladolid, Vigo, Gijón, Hospitalet de Llobregat, Vitoria, La Coruña, Elche, Granada, Tarrasa, Badalona, Cartagena, Sabadell, Oviedo, Jerez de la Frontera, Móstoles, Santa Cruz de Tenerife, Pamplona, Almería and others.
List of cities in Spain where you can hire a car:
Madrid, Barcelona, Valencia, Sevilla, Zaragoza, Málaga, Murcia, Palma, Las Palmas de Gran Canaria, Bilbao, Alicante, Córdoba, Valladolid, Vigo, Gijón, Hospitalet de Llobregat, Vitoria, La Coruña, Elche, Granada, Tarrasa, Badalona, Cartagena, Sabadell, Oviedo, Jerez de la Frontera, Móstoles, Santa Cruz de Tenerife, Pamplona, Almería, Alcalá de Henares, Fuenlabrada, San Sebastián, Leganés, Getafe, Burgos, Albacete, Castellón de la Plana, Santander, Alcorcón, San Cristóbal de La Laguna, Marbella, Badajoz, Logroño, Salamanca, Huelva, Lérida, Dos Hermanas, Tarragona, Torrejón de Ardoz, Parla, Mataró, Algeciras, León, Santa Coloma de Gramanet, Alcobendas, Cádiz, Jaén, Reus, Orense, Roquetas de Mar, Gerona, Telde, Baracaldo, Santiago de Compostela, Lugo, Lorca, Rivas-Vaciamadrid, Las Rozas de Madrid, San Cugat del Vallés, Cáceres, San Fernando, San Sebastián de los Reyes, Mijas, El Puerto de Santa María, Cornellá de Llobregat, Pozuelo de Alarcón, El Ejido, Chiclana de la Frontera, Guadalajara, Melilla, Torrente, Toledo, Vélez-Málaga, Torrevieja, San Baudilio de Llobregat, Talavera de la Reina, Fuengirola, Ceuta, Arona, Pontevedra, Orihuela, Coslada, Valdemoro, Rubí, Manresa, Guecho, Palencia, Alcalá de Guadaíra, Gandía, Avilés, Ciudad Real, Molina de Segura, Santa Lucía de Tirajana, Estepona, Benalmádena, Majadahonda, Paterna, Benidorm, Sanlúcar de Barrameda, Torremolinos, Villanueva y Geltrú, Sagunto, Castelldefels, Viladecans, El Prat de Llobregat, Collado Villalba, Ferrol, Arrecife, La Línea de la Concepción, Ponferrada, Irún, Boadilla del Monte, Granollers, Aranjuez, Zamora, Mérida, San Vicente del Raspeig, Alcoy, Motril, Ávila, Arganda del Rey, Sardañola del Vallés, Linares, Pinto, Cuenca, Colmenar Viejo, Huesca, San Bartolomé de Tirajana, Calviá, Granadilla de Abona, Elda, Siero, Utrera, Villarreal, Mollet del Vallés, Torrelavega, Segovia, Ibiza, Rincón de la Victoria, Tres Cantos, Adeje, Vic, Mairena del Aljarafe, Figueras, Gavá, Esplugas de Llobregat, Santurce, San Feliú de Llobregat, Puertollano, Alcira, Manacor, Portugalete, Mislata, Denia, Lucena, Alcantarilla, Alhaurín de la Torre, La Orotava, Puerto del Rosario, Puerto Real, Antequera, Igualada, Blanes, Santa Eulalia del Río, Basauri, Villafranca del Panadés, Écija, Soria, Plasencia, La Rinconada, Vendrell, Ripollet, Rentería, Lloret de Mar, Narón, San Fernando de Henares, Marrachí, Burjasot, Lluchmayor, Los Palacios y Villafranca, Arucas, Langreo, Torre-Pacheco, Villagarcía de Arosa, Don Benito, Oleiros, Tudela, Los Realejos, San Adrián de Besós, Olot, Moncada y Reixach, Mieres, Águilas, Teruel, Santa Pola, Andújar, Tomelloso, Onteniente, Cambrils, Cieza, Miranda de Ebro, Azuqueca de Henares, Yecla, Burriana, Galapagar, Arroyomolinos, Villajoyosa, Inca, Úbeda, San Juan Despí, Petrel, Villena, Tortosa, Mazarrón, Almendralejo, San Javier, Ronda, Aranda de Duero, Castro-Urdiales, Barberá del Vallés, Arteijo, San Roque, Aldaya, Salt, Totana, Lejona, Ames, Agüimes, Ingenio, Níjar, San Pedro de Ribas, Carballo, Vall de Uxó, Navalcarnero, Sitges, Manises, Arcos de la Frontera, Ciudadela, Culleredo, Coria del Río, Alcázar de San Juan, Hellín, Camargo, Puerto de la Cruz, Chirivella, Illescas, Valdepeñas, San Andrés del Rabanedo, Crevillente, Puente Genil, Játiva, Durango, Alacuás, Rota, Mahón, Campello, Galdácano, Carmona, Vinaroz, Calafell, Redondela, Salou, San José, Jávea, Martorell, Catarroja, Lepe, Premiá de Mar, Candelaria, Villaviciosa de Odón, Pineda de Mar, San Vicente dels Horts, La Oliva, Benicarló, Sueca, Cártama, Lebrija, Vícar, Seseña, Camas, San Antonio Abad, Almazora, Morón de la Frontera, Sestao, Algemesí, Éibar, San Andrés de la Barca, Riveira, Cangas de Morrazo, San Pedro del Pinatar, Almuñécar, Jumilla, Paiporta, Paracuellos de Jarama, Alhaurín el Grande, Bétera, Piélagos, Molins de Rey, Muchamiel, Santa Perpetua de Moguda, Villanueva de la Serena, Caravaca de la Cruz, Puebla de Vallbona, Novelda, Almonte, Ciempozuelos, Tomares, Adra, Oliva, Cuart de Poblet, Alboraya, Onda, Castellar del Vallés, Villarrobledo, Torrelodones, Valls, Calahorra, Armilla, Tacoronte, Gáldar, Cambre, San Juan de Alicante, Erandio, Martos, Coín, Olesa de Montserrat, Almansa, Calpe, Los Barrios, Liria, Marín, Mairena del Alcor, Mejorada del Campo, El Masnou, Ibi, Icod de los Vinos, Conil de la Frontera, Teguise, Palafrugell, Zarauz, Ribarroja del Turia, Puenteareas, Altea, Pilar de la Horadada, Cullera, Barbate, Villanueva de la Cañada, Alhama de Murcia, Vilaseca, Moguer, Laguna de Duero, Bormujos, Montilla, Esparraguera, Las Gabias, Maracena, Castrillón, San Feliú de Guíxols, San Juan de Aznalfarache, Priego de Córdoba, Aljaraque, Las Torres de Cotillas, San Miguel de Abona, Moncada, Amposta, Valle de Egüés, Picasent, Mondragón, Ayamonte, Guía de Isora, Alcalá la Real, Isla Cristina, Alfafar, Nerja, Almoradí, Arroyo de la Encomienda, Güímar, Aspe, Tías, Vilasar de Mar, Manlleu, Palma del Río, Algete, Pájara, Alcudia, Cartaya, Alfaz del Pi, La Unión, Loja, Los Llanos de Aridane, Carcagente, Porriño, Burlada, Baza, Hernani, Mogán, Las Franquesas del Vallés, Lalín, Puzol, Medina del Campo, Bañolas, San Quirico de Tarrasa, La Estrada, Cabra, Huércal-Overa, Requena, Torrox, San Martín de la Vega, Rosas, Tolosa, Humanes de Madrid, San Justo Desvern, Calatayud, Archena, La Zubia, Chipiona, Amorebieta-Echano, Barañáin, Benicasim, Arahal, Moaña, Atarfe, Calella, Callosa de Segura, Silla, Marchena, Albolote, El Viso del Alcor, Malgrat de Mar, San Bartolomé, Boiro, Lasarte-Oria, Teo, Parets, Utebo, Cardedeu, Baena, La Nucía, Villaquilambre, Tarifa, La Eliana, Guadix, San Lorenzo de El Escorial, Lora del Río, Huércal de Almería, Felanich, Santa Brígida, San Celoni, Vera, El Astillero, Palamós, Monforte de Lemos, Nigrán, Tordera, Caldas de Montbuy, Llodio, Manzanares, Tárrega, Daimiel, Sangenjo, El Rosario, Munguía, Los Alcázares, Fuente Álamo de Murcia, Benavente, Balaguer, Osuna, Villanueva del Pardillo, Bailén, Tuy, Monzón, Poyo, Torredembarra, Mula, Castilleja de la Cuesta, Tabernes de Valldigna, Manilva, Barbastro, Pollensa, Ejea de los Caballeros, Pozoblanco, Navalmoral de la Mata, Rojales, Yaiza, Guadarrama, Fuenterrabía, Guernica y Luno, Albal, La Garriga, Piera, Berga, Canovellas, Bermeo, Montornés del Vallés, Zafra, Sada, El Escorial, Puerto Lumbreras, La Algaba, Espartinas, Cubellas, Ubrique, Las Cabezas de San Juan, Chiva, Masamagrell, Punta Umbría, Arenys de Mar, Guardamar del Segura, Santomera, Alcañiz, Churriana de la Vega, Carlet, Villalbilla, Llissá de Munt, Baeza, Pasajes, Miguelturra, Vallirana, Tarancón, Ermua, Tuineje, Corvera de Asturias, San Martín del Rey Aurelio, Zizur Mayor, La Roda, Benetúser, Montijo, Santa Cruz de la Palma, La Solana, Fraga, Vivero, Corbera de Llobregat, Mos, Azpeitia, Meco, Santa Úrsula, Santa Fe, Arnedo, Alpedrete, Villaviciosa, Gondomar, La Carolina, Palau-solità i Plegamans, Canet de Mar, Cuevas del Almanzora, San Carlos de la Rápita, Mollerusa, Torelló, Cehegín, Santa Marta de Tormes, Sopelana, Ogíjares, Cunit, Vergara, Andoáin, La Carlota, Bollullos Par del Condado, Alginet, Cuarte de Huerva, Noya, Sanlúcar la Mayor, La Puebla, Estella, Pilas, Carballino, Torredelcampo, Moralzarzal, Villalba, Beasáin, Santa María de Guía de Gran Canaria, Llanera, Tomiño, Cambados, Verín, San Agustín del Guadalix, Torrijos, Santa Coloma de Farnés, Llanes, Gines, Santa Cruz de Bezana, Torredonjimeno, Sóller, Valdemorillo, Nules, Álora, El Barco de Valdeorras, Jaca, Aguilar de la Frontera, Guillena, Campo de Criptana, Sarria, Canals, Badía del Vallés, La Llagosta, Montroig, Betanzos, Alovera, Godella, Ocaña, Abarán, Antigua, Gibraleón, Albatera, San Sadurní de Noya, Berja, Santa Margarita, Velilla de San Antonio, Argentona, Castellbisbal, Valverde del Camino, El Casar, Fene, Vilanova del Camí, Abrera, Teror, Vejer de la Frontera, Brenes, Órdenes, Laviana, Palos de la Frontera, Salobreña, Villafranca de los Barros, Ceutí, Estepa, Monóvar, Bayona, Coria, Santañí, Alcalá del Río, Montgat, Seo de Urgel, La Alcudia, Aranguren, Béjar, Villamartín, Huétor Vega, Albox, Capdepera, Socuéllamos, Torroella de Montgrí, Ciudad Rodrigo, Bolaños de Calatrava, Bueu, Arrigorriaga, Teulada, Valle de Trápaga, Benifayó, Vegas del Genil, Benisa, La Puebla del Río, Olivenza, Cangas del Narcea, Fuensalida, Echévarri, Castillo de Aro, Son Servera, Medina Sidonia, Andrach, Calonge, Picaña, Deltebre, Haro, Bullas, Peligros, Campos, Azcoitia, Castellón de Ampurias, Pallejá, San Andrés de Llavaneras, Beniel, Benaguacil, Jódar, Oñate, Laracha, Utiel, Elgóibar, Formentera, Tegueste, Mancha Real, Cocentaina, La Bisbal del Ampurdán, Santiago del Teide, Bollullos de la Mitación, Quintanar de la Orden, Valdés, Castalla, Lardero, Sonseca, Barbadanes, Laredo, Rianjo, La Puebla de Cazalla, Meliana, Santoña, Brunete, Cabanillas del Campo, Fortuna, San Juan de Torruella, Yuncos, El Grove, La Roca del Vallés, La Palma del Condado, Berriozar, Cantillana, Los Corrales de Buelna, Alberique, Cassá de la Selva, Daganzo de Arriba, Ripoll, Bargas, Ansoáin, Tafalla, Tarazona, Huétor Tájar, La Escala, Lena, Pulpí, Griñón, Villacarrillo, Alcora, Gozón, Villafranca de Ordizia, Peñarroya-Pueblonuevo, Premiá de Dalt, Alcácer, Astorga, Oyarzun, Sedaví, Villamarchante, Alcaudete, Gelves, Pego, Santa Margarita de Montbuy, Amurrio, Villanueva de Arosa, Madridejos, Carreño, Caspe, Llinás del Vallés, Aller, Oropesa del Mar, Calasparra, Zumaya, Caudete, El Álamo, Foz, Alella, Salvatierra de Miño, Garrucha, La Bañeza, Villava, Íllora, La Guardia, Sax, Puentes de García Rodríguez, Mengíbar, Alguazas, San Vicente de Castellet, Torrejón de la Calzada, Consuegra, Alhendín, Masanasa, Binéfar, Fuente Palmera, San Antonio de Benagéber, Ribadeo, Pinos Puente, Rute, Mora, Santa María de Palautordera, Bigas, Matadepera, Masquefa, Alfaro, Villarrubia de los Ojos, Caldas de Reyes, Palafolls, Pizarra, Fernán Núñez, Alcarrás, Zumárraga, Cuéllar, Alcanar, Ginzo de Limia, Alayor, Grado, San Juan del Puerto, Miajadas, Valsequillo de Gran Canaria, Puigcerdá, Tocina, El Espinar, Colmenarejo, Olivares, Buñol, El Molar, Villacañas, Burela, Senmanat, Cervera, Rafelbuñol, Salceda de Caselas, Abanto y Ciérvana, Santa Comba, Sevilla la Nueva, Sabiñánigo, San Sebastián de La Gomera, Cervelló, Muro de Alcoy, Puebla del Caramiñal, Arenys de Munt, Umbrete, Manzanares el Real, Tabernes Blanques, Montoro, Santa María de Cayón, Soto del Real, La Victoria de Acentejo, Jerez de los Caballeros, Padul, Puerto del Son, Segorbe, Solsona, Cisterniga, Vilasar de Dalt, Suances, Tiana, San Fulgencio, Palomares del Río, San Fausto de Campcentellas, La Matanza de Acentejo, San Lorenzo del Cardezar, Binisalem, San Fructuoso de Bages, Llagostera, La Ametlla, Monserrat, Tineo, El Sauzal, Catral, Cheste, Loeches, Almusafes, Almagro, Silleda, La Mojonera, Trujillo, San Martín de Valdeiglesias, Hoyo de Manzanares, Montmeló, El Puig, Benahavís, Arico, Villamediana de Iregua, Tordesillas, Reinosa, Tudela de Duero, Zuera, El Cuervo de Sevilla, Monforte del Cid, Villanueva de Córdoba, Toro, Colindres, Herencia, Santiponce, Ortuella, Colmenar de Oreja, Reocín, Polinyá, Campillos, Tona, Puebla de Farnals, Noáin, Muros, Ollería, Padrón, Legazpia, Corella, Santa Coloma de Cervelló, Zalla, Pedreguer, Bembibre, Navia, Ondárroa, Aracena, Olias del Rey, El Boalo, Peñíscola, Cabezón de la Sal, Caldas de Malavella, Roquetas, Carboneras, Monachil, Vidreras, Redován, Cenes de la Vega, Cintruénigo, Almodóvar del Río, Villablino, Pinoso, Chantada, Los Santos de Maimona, Brión, Nájera, Artá, Archidona, Valencina de la Concepción, Olvera, Villanueva del Arzobispo, Morata de Tajuña, La Almunia de Doña Godina, Trigueros, Finestrat, Pravia, El Paso, Marchamalo, San Esteban de Sasroviras, Arévalo, Moya, Rociana del Condado, Baztán, Malagón, La Puebla de Montalbán, Gélida, Dolores, Gerena, Tobarra, Moratalla, Santa Eulalia de Ronsana, Cabrils, Náquera, Cúllar Vega, Torres de la Alameda, Castro del Río, Villaverde del Río, Abadiano, Casares, Vega de San Mateo, Muro, Medio Cudeyo, Callosa de Ensarriá, Viladecaballs, Centellas, Azuaga, Valmaseda, Villarejo de Salvanés, Santa Margarita y Monjós, Quintanar del Rey, Sampedor, Bornos, Rocafort, Camarma de Esteruelas, Roda de Bará, Firgas, Onil, Cee, Oroso, Massanet de la Selva, Puentedeume, Valverde de la Virgen, Cobeña, Sotomayor, La Aldea de San Nicolás, Cercedilla, Villacarlos, La Rambla, Lorquí, Alsasua, Foyos, Santa María del Camino, Almácera, Collado Mediano, Berrioplano, Begas, Mellid, Cox, Carbajosa de la Sagrada, Albuñol, Astigarraga, Montblanch, Villamayor, Guisona, Musques, Villa de Otura, Berango, Moncófar, Talayuela, Andorra, Pedro Muñoz, Vacarisas, Huarte, Elorrio, Benacazón, Posadas, Bujalance, Mojácar, Huéscar, Dúrcal, La Ametlla de Mar, Bañeres, Breña Alta, Cazorla, Lequeitio, Alagón, Fuentes de Andalucía, Torreperogil, Bigastro, Buñola, Villa del Prado, Ondara, Arechavaleta, Fuente el Saz de Jarama, Benalup-Casas Viejas, Turís, Trebujena, Villa del Río, Montellano, Puerto Serrano, San Clemente, San Luis, Canet de Berenguer, Villanueva de Castellón, Valdoviño, Almacellas, Burguillos, Bergondo, Piloña, Jijona, Vimianzo, Argamasilla de Alba, Paradas, Alcalá de Chivert, Derio, Tauste, Negreira, Sallent de Llobregat, Guareña, Nuevo Baztán, Llissá de Vall, Vandellós y Hospitalet del Infante, Villarreal de Urrechua, Güeñes, Riudoms, Villanueva del Ariscal, Aguilar de Campoo, Miraflores de la Sierra, San Juan de Labritja, Taradell, Cubas de la Sagra, Constantí, Moraleja, Blanca, Jimena de la Frontera, Guadalix de la Sierra, Museros, San Vicente de Montalt, Marmolejo, Fuente del Maestre, San Miguel de Salinas, Campo Real, Carral, Hinojosa del Duque, Las Pedroñeras, Teyá, Cedeira, Algarrobo, Miño, Argés, Pereiro de Aguiar, Villanueva de la Torre, Tinajo, Roda de Ter, Moyá, Vélez-Rubio, Sils, Herrera, Jaraíz de la Vera, Villares de la Reina, San Antonio Vilamajor, Arbucias, Villamuriel de Cerrato, San Felíu de Codinas, El Rosal, La Puebla de Alfindén, Arenas de San Pedro, Almensilla, Venta de Baños, Almenara, Briviesca, San Adrián, Gata de Gorgos, Allariz, Alpicat, Lloseta, Pedrezuela, Íscar, Zaratán, Cangas de Onís, Olula del Río, Borjas Blancas, La Muela, Santo Domingo de la Calzada, Ulldecona, Becerril de la Sierra, Torrellas de Llobregat, Tarazona de la Mancha, Urnieta, Casarrubios del Monte, María de Huerva, Usúrbil, Abanilla, Polanco, Los Villares, Calamonte, Peñaranda de Bracamonte, Outes, Gójar, Bonares, Porcuna, Algaida, Viator, Navarclés, Orio, Mota del Cuervo, Ares, Górliz, Navás, Lezo, Aznalcóllar, Vilaboa, Albaida, Motilla del Palancar, Lazcano, Tosa de Mar, Almodóvar del Campo, Peralta, Membrilla, Suria, Arzúa, Guadasuar, Artés, Aldeamayor de San Martín, Torrejón del Rey, Breña Baja, La Canonja, Puebla de la Calzada, Medina de Pomar, Argamasilla de Calatrava, Tremp, San Hilario Sacalm, Villabona, Jaraco, Alaró, Coristanco, Los Yébenes, Órgiva, Guardo, Cartes, Constantina, Yeles, Isla Mayor, Valga, Borriol, Esquivias, Benigánim, Dosrius, Alhama de Granada, Cerdedo-Cotobad, La Selva del Campo, Anglés, Torreblanca, Montehermoso, San Pol de Mar, Mercadal, Llerena, Chauchina, Arroyo de la Luz, Méntrida, Chinchón, Prado del Rey, Porreras, Ribadesella, Castuera, Agaete, Ugena, Arafo, Celanova, Librilla, Salteras, Huelma, Altafulla, Arbós, Palazuelos de Eresma, Bechí, Mora de Ebro, Alfacar, Santa Cristina de Aro, Viella y Medio Arán, Puentecaldelas, Vilafan, La Guancha, San Ciprián de Viñas, Vilanova del Vallés, Abegondo, Algodonales, Celrá, Guijuelo, Pulianas, Benejúzar, Agramunt, Cenia, Aceuchal, Paterna de Rivera, Alameda, Puenteceso, Simancas, Ortigueira, Entrambasaguas, Almazán, Montefrío, Arjona, Deva, Macael, Cájar, Haría, Mollina, Moraleja de Enmedio, Nueva Carteya, Peal de Becerro, Capellades, Villanueva del Trabuco, Casariche, Guitiriz, Valencia de Alcántara, Sariegos, Motrico, Yepes, Malpica de Bergantiños, Otero de Rey, Sarriá de Ter, Meaño, Gualchos, San Vicente de Alcántara, Alcover, Cigales, Talavera la Real, El Viso de San Juan, Urdúliz, Oza-Cesuras, Mugardos, La Granja de San Ildefonso, Nava, Parres, Las Navas del Marqués, Alcalá de los Gazules, Alcudia de Crespins, Los Montesinos, Moral de Calatrava, Añover de Tajo, Ribadumia, Camariñas, Polop, Ayora, Esporlas, La Campana, Valencia de Don Juan, Marina de Cudeyo, Numancia de la Sagra, Bellpuig, Bescanó, La Guardia de Jaén, Alburquerque, Iznalloz, Valverde, Miengo, La Cañiza, Beas de Segura, Pedrera, Quesada, Almadén, Peñafiel, Nerva, Alba de Tormes, Noreña, Salvatierra, Corral de Almaguer, Villa de Cruces, Borja, Candeleda, Marquina-Jeméin, La Puebla de Almoradiel, Las Salinas, El Burgo de Osma, Castro de Rey, Castilblanco de los Arroyos, Carranque, Oliva de la Frontera, Mocejón, Canyellas, Vedra, Cerceda, Ribadavia.
